Troubleshooting
Check this list of problems and possible solutions before bringing your vacuum to a service center.
PROBLEM | SOLUTION |
•Check the electrical plug. Make sure it is fully plugged in.
Vacuum won’t run. • Press the Power on/off button.
•Reset overload protector.
Suction Motor does |
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not start. | • Allow the vacuum to cool. | |
Thermal protector | ||
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activated. |
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Brush Motor does not | • Check the brush ON/OFF button. | |
• Cut hair or string off the brush. | ||
start. | ||
• Reset the overload protector. | ||
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| • Empty the dust bin. | |
Vacuum won’t pick up | • Clean the filter and confirm that the filter assembly is positioned | |
or low suction. | properly. | |
| • Check the hose connection or flow path. | |
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| • Empty the dust bin. | |
Dust escaping from | • Clean the | |
the vacuum. | • Clean or replace the exhaust filter. | |
| • Confirm that the filter assembly is positioned properly. | |
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| • Check inlets, pipe, and dust bin for obstructions. | |
Cleaner tools won’t | Remove obstruction. | |
• Empty the dust bin. | ||
• Remove and clean the filters. | ||
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| • Confirm that the dust bin is locked properly. | |
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The sky blue button |
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won't return to | • Check the diverter and Push the sky blue button 2~3times to | |
position after being | check if it works properly. (page26) | |
pushed. |
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