Troubleshooting

Check this list of possible problems and solutions before bringing your vacuum to a service center.

PROBLEM

SOLUTION

Check the electrical plug. Make sure it is fully plugged in.

Cleaner won’t run. • Press the Power on/off button.

Reset the overload protector.

Suction Motor does

 

not start.

• Allow the vacuum to cool.

Thermal protector

 

activated.

 

 

• Check the power ON/OFF button and the brush ON/OFF

Brush Motor does not

button.

start.

• Cut hair or string off the brush.

 

• Reset the overload protector.

 

• Empty the dust bin.

Cleaner won’t pick up

• Clean the filter and confirm that the filter assembly is positioned

or low suction.

properly.

 

• Check the hose connection or flow path.

 

• Empty the dust bin.

Dust escaping from

• Clean the pre-motor filters.

cleaner.

• Clean or replace the exhaust filter.

 

• Confirm that the filter assembly is positioned properly.

Cleaner tools won’t

• Check inlets, pipe, and dust bin for obstructions.

Remove obstruction.

pick-up.

• Empty the dust bin.

(Handy vacuum

• Remove and clean the filters.

cleaner)

• Confirm that the dust bin is locked properly.

 

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Samsung VU10F70SHDC/SA, VU10F70SHDC/ML manual Troubleshooting, Problem Solution