Troubleshooting

Checkpoints

If you encounter a problem with the washing machine, first check the table below and try the suggestions.

Problem

 

Action

 

 

 

• Make sure you use rated power for the product.

Does not turn on.

Make sure the power cord is completely plugged in.

 

• Check the fuse or reset the circuit breaker.

 

 

 

• Make sure the door is closed.

 

• Make sure the water taps are open.

 

• Make sure to press or tap Start/Pause to start the washing

 

 

machine.

 

• Make sure Child Lock is not activated.

 

Before the washing machine starts to fill, it will make a series

Does not start.

 

of clicking noises to check the door lock and does a quick

 

 

drain.

 

• Was the door opened during the spinning cycle? Close the

 

 

door, and press or tap Start/Pause to resume.

 

• The machine enters Standby or is in a soaking cycle. Please

 

 

wait.

 

• Check the fuse or reset the circuit breaker.

 

 

 

• Make sure you press or tap Start/Pause after selecting the

 

 

water supply.

 

• Make sure the water taps are open.

 

• Is the filter net at the water supply hose connector clogged?

 

 

Clean the filter net by brushing with a toothbrush.

Water is not supplied.

• Is the water supply cut off? If the water supply is cut off, close

 

the tap and power off.

 

 

 

• Straighten the water supply hoses.

 

• Open and close the door, then press or tap Start/Pause.

 

• If the water pressure is low, it takes longer to start washing.

 

• If the water level is not as high as necessary or lower than

 

 

expected, use the level selector to adjust the water level.

 

 

 

After a cycle,

Make sure the washing machine is running with sufficient

detergent remains

 

water pressure.

in the automatic

Make sure the detergent drawer is properly inserted.

dispenser.

Remove and clean the detergent drawer, and then try again.

 

 

 

Troubleshooting

English  35

WA6700JS(PREMIUM)-03515E-03_EN.indd 35

2015-05-12 ￿￿ 5:51:48

Page 35
Image 35
Samsung WA13J6730SW/YL, WA11J6730SS/YL, WA11J6730SW/YL, WA13J6730SP/YL, WA15J6750SP/YL manual Troubleshooting, Checkpoints