Troubleshooting

Symptom

Checklist

 

 

 

ffCheck if the emergency switch is on.

The POWERbot is not

ffCheck if all the icons are displayed on the display panel.

working at all.

ffCheck if the POWERbot's battery is depleted.

 

ffReplace the batteries (AAA type) if the remote controller is not working.

 

 

The POWERbot

ffWhen POWERbot is immobilized by an obstacle such as a cord, threshold etc,

pick it up and move it away from the obstacle.

has stopped during

-- If any fabric or string is caught in a drive wheel, turn off the emergency switch

cleaning.

and remove the fabric or string before using it again.

 

 

 

 

ffWhen there's too much dust in the dustbin, suction power may get weakened.

 

Turn off the emergency switch and empty the dustbin.

 

fIf the intake (on bottom of POWERbot) is blocked by foreign matter, turn off the

Suction power is weak.

emergency switch and remove foreign matter from the intake.

ffWhen noise suddenly increase, turn off the emergency switch and empty the

 

dustbin.

 

fIf the dustbin is assembled incorrectly, suction power may get weakened. Turn

 

off the emergency switch and refer to page 17 for reassembling.

 

 

 

ffCheck if there's a power failure or whether the power plug is unplugged.

The POWERbot cannot

ffRemove any obstacles around the docking station that may prevent

find the docking

POWERbot from returning to the docking station.

station.

ffWhen there's foreign matter on the charge pins, charging can be affected.

 

Clean the foreign matter off the pins.

 

 

 

ffCheck if the docking station is installed along the grain of wooden floors or

The POWERbot

tiles.

ffThe POWERbot may clean in a diagonal direction if it is moving to another area

suddenly cleans

using the shortest route. It may also move at a diagonal if it made contact with

diagonally.

an obstacles at that angle, if it was charged at the charger at an angle, or if the

 

 

grain of the wooden/tile floor skewed is in that direction.

 

 

 

ffCheck if the charger is installed near a narrow passage or door, and reinstall it

POWERbot does not

in the other areas.

clean a certain area.

-- If the charger is installed near a narrow passage or door, the POWERbot

 

cannot pass through the passage or threshold.

 

 

ENGLISH-21

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Samsung VR20J9010UR/EC manual Troubleshooting, Symptom Checklist, ENGLISH-21
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VR20J9010UR/EC specifications

The Samsung VR20J9010UR/EC is a cutting-edge robotic vacuum cleaner designed to streamline your cleaning routine while delivering exceptional performance. This advanced device demonstrates Samsung's commitment to innovation in smart home technology, blending powerful suction capabilities with intelligent navigation systems.

One of the standout features of the VR20J9010UR/EC is its unique PowerBot technology. This vacuum is equipped with a strong motor that ensures robust suction, effectively capturing dirt, dust, and pet hair from various floor surfaces, including carpets, hardwood, and tiles. Its CycloneForce technology enhances suction power and prevents clogging, maintaining optimal performance even as the dustbin fills up.

A hallmark of this robotic vacuum's design is its Smart Mapping technology. The VR20J9010UR/EC utilizes an advanced camera and multiple sensors to create a detailed map of your home. This allows the vacuum to navigate efficiently, avoiding obstacles and ensuring thorough coverage of every room. The device can even be scheduled to clean specific areas, making it convenient for users to maintain cleanliness on their terms.

The vacuum's Wet Cleaning feature is another innovative aspect, allowing it to tackle spills and messes effectively. With a removable microfiber mop, the VR20J9010UR/EC can easily handle various types of stains, ensuring that your floors remain spotless.

Samsung's integration of smart technology doesn't stop there. The VR20J9010UR/EC is compatible with the SmartThings app, enabling users to control the vacuum remotely. Through the app, you can start, stop, or schedule cleanings, monitor cleaning progress, and adjust settings—all from your smartphone. This level of connectivity adds significant convenience for busy households.

The design of the vacuum also prioritizes user-friendliness. It features a large dustbin capacity, which means less frequent emptying, and its compact form allows it to fit under most furniture, ensuring a deep clean in hard-to-reach areas. The vacuum's HEPA filter captures allergens, contributing to a healthier home environment.

In summary, the Samsung VR20J9010UR/EC is a versatile and feature-rich robotic vacuum cleaner that combines powerful cleaning capabilities with intelligent navigation and smart technology. Its innovative design and user-friendly features make it a valuable addition to any modern home. With its ability to effectively clean various surfaces while offering convenient control options, this vacuum sets a new standard in home cleaning solutions.
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