Philips 544-9056, MCi500H/12, MCi500H/05, HK-0948-MCi500H-FR user manual Troubleshooting

Use an Ethernet cable (sold separately) to connect Wireless Micro Hi-Fi System to the PC.

Ensure that the PC is connected to the Internet.

14 Troubleshooting

Caution

•• Never try to repair the system yourself as this will invalidate the warranty.

•• Do not open the system as there is a risk of electric shock.

•• If a fault occurs, first check the FAQ points, then consult your dealer or Philips for help.

 

Wireless Micro Hi-Fi System is connected to a home network and music skips during play (from any source including HD), what do I do?

•• Ensure that the network router is turned on.

•• Ensure that the network settings are correct for the selected network (see section ‘Connect to a home network’).

 

I cannot hear any sound or the sound is poor, what do I do?

•• Press + VOL - to increase the volume.

•• Press the MUTE button again to reactivate the sound output.

•• Check that the RCA cable is connected correctly.

•• Check that you have selected ‘Aux in’ as the source on the connected stereo system.

•• Check if the volume control of the connected stereo system is adjusted correctly.

 

The radio reception is poor, what do I do?

•• Adjust the antenna for better reception.

•• Increase the distance between Wireless

Micro Hi-Fi System and TV or VCR devices.

 

Is there a maximum distance of transmission between a Philips Wireless Music / Micro Center and Wireless Micro Hi-Fi System for effective streaming?

Yes. The maximum distance of Wi-Fi transmission is 250m measured in open spaces. However, in a home environment, where solid obstacles such as walls and doors are present, the effective transmission distance is reduced to 50-100m. Reposition the devices if you experience transmission problems.

How do I avoid Wi-Fi interferences from other devices that operate in the same (2.4GHz) frequency spectrum, such as Dect phones or bluetooth devices?

•• Move Wireless Micro Hi-Fi System at least 3m away from such devices.

•• Use a WEP/WPA encryption key when you create the wireless connection your PC / home network.

•• Change the operating channel on the interfering devices.

•• Turn the devices in different directions to minimize interference.

The wireless firmware update failed, what do I do?

1

2

3 On the PC, launch the WADM to update the firmware.

I have done all the steps described to connect Wireless Micro Hi-Fi System to my wireless home network, but Wireless Micro Hi-Fi System is still not connected.

•• On Wireless Micro Hi-Fi System, press MENU. Select [Information] > [Wireless] > [Wireless Mode] Check that Wireless Micro Hi-Fi System has been changed from Ad hoc mode to Infrastructure mode. Also check that the SSID, IP address, WEP key, or WPA key matches the setup of your wireless home network.

•• Try to change the SSID on your router to a more unique name to ensure that

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