Samsung WB2100 TV does not, TV with the A/V cable, Display your photos, Not recognize your

Before contacting a service center

Situation	Suggested remedies
The TV does not	•	Make sure that the camera is correctly connected to the
		TV with the A/V cable.
display your photos	•
		Make sure that your memory card contains photos.
Your computer does	•	Make sure that the USB cable is connected correctly.
	•	Make sure that your camera is switched on.
not recognize your
	•	Make sure that you are using a supported operating
camera
		system.
Your computer	The file transmission may be interrupted by static
disconnects the
camera while	electricity. Disconnect the USB cable and connect it again.
transferring files
	Videos may not play on some video player programs.
Your computer	To play video files captured with your camera, use the
cannot play videos	Multimedia Viewer program that you can install with the
	i-Launcher program on your computer.

Situation	Suggested remedies
	•	End i-Launcher and restart the program.
	•	Make sure that i-Launcheris set to On in the settings
	•	menu. (p. 107)
i-Launcher is not		Depending on your computer's specifications
		and environment, the program may not launch
functioning properly
		automatically. In this case, click Start → All Programs
		→ Samsung → i-Launcher → Samsung i-Launcher on
		your computer. (For Windows 8, click Start → All apps
		→ Samsung i-Launcher.)
Your TV or computer	SDXC memory cards use the exFAT file system. Ensure
cannot display photos
and videos that are	that the external device is compatible with the exFAT file
stored on a SDXC	system before connecting the camera to the device.
memory card.
Your computer does	SDXC memory cards use the exFAT file system. To use
	SDXC memory cards on a Windows XP computer,
not recognize a SDXC
	download and update the exFAT file system driver from
memory card.
	the Microsoft website.

Appendixes 124