Before contacting a service center

Situation

Suggested remedies

 

• Make sure that the camera is correctly

The TV does not

connected to the TV with the A/V cable.

display your photos

• Make sure that your memory card

 

contains photos.

 

• Make sure that the USB cable is

Your computer does

connected correctly.

• Make sure that your camera is switched

not recognize your

on.

camera

• Make sure that you are using a supported

 

 

operating system.

 

 

Your computer

The file transmission may be interrupted by

disconnects the

static electricity. Disconnect the USB cable

camera while

and connect it again.

transferring files

 

 

 

 

Videos may not play on some video player

Your computer cannot

programs. To play video files captured with

play videos

your camera, install and use the Intelli-studio

 

program on your computer. (p. 104)

 

 

Situation

Suggested remedies

 

• End Intelli-studio and restart the program.

 

• You cannot use Intelli-studio on

 

Macintosh computers.

 

• Make sure that PC Software is set to

Intelli-studio is not

On in the settings menu. (p. 115)

• Depending on your computer's

functioning properly

 

specifications and environment, the

 

program may not launch automatically. In

 

this case, click Start “ My Computer

 

“ Intelli-studio “ iStudio.exe on your

 

computer.

 

 

Your TV or computer

SDXC memory cards use the exFAT file

cannot display photos

system. Ensure that the external device is

and videos that are

compatible with the exFAT file system before

stored on an SDXC

connecting the camera to the device.

memory card.

 

 

 

 

SDXC memory cards use the exFAT file

Your computer does

system. To use SDXC memory cards on

not recognize an SDXC

a Windows XP computer, download and

memory card.

update the exFAT file system driver from the

 

Microsoft website.

Appendixes 129

Page 130
Image 130
Samsung WB750 TV does not, Not recognize your, Operating system, Your computer, Disconnects, Camera while, Play videos