Samsung WB750 user manual Before contacting a service center, Situation, Suggested remedies

Before contacting a service center

Situation	Suggested remedies
	• Make sure that the camera is correctly
The TV does not	connected to the TV with the A/V cable.
display your photos	• Make sure that your memory card
	contains photos.
	• Make sure that the USB cable is
Your computer does	connected correctly.
	• Make sure that your camera is switched
not recognize your
	on.
camera
	• Make sure that you are using a supported
	operating system.
Your computer	The file transmission may be interrupted by
disconnects the
	static electricity. Disconnect the USB cable
camera while
	and connect it again.
transferring files
	Videos may not play on some video player
Your computer cannot	programs. To play video files captured with
play videos	your camera, install and use the Intelli-studio
	program on your computer. (p. 104)

Situation	Suggested remedies
	• End Intelli-studio and restart the program.
	• You cannot use Intelli-studio on
	Macintosh computers.
	• Make sure that PC Software is set to
Intelli-studio is not	On in the settings menu. (p. 115)
	• Depending on your computer's
functioning properly
	specifications and environment, the
	program may not launch automatically. In
	this case, click Start “ My Computer
	“ Intelli-studio “ iStudio.exe on your
	computer.
Your TV or computer	SDXC memory cards use the exFAT file
cannot display photos
	system. Ensure that the external device is
and videos that are
	compatible with the exFAT file system before
stored on an SDXC
	connecting the camera to the device.
memory card.
	SDXC memory cards use the exFAT file
Your computer does	system. To use SDXC memory cards on
not recognize an SDXC	a Windows XP computer, download and
memory card.	update the exFAT file system driver from the
	Microsoft website.

Appendixes 129