troubleshooting and information codes

PROBLEM

SOLUTION

 

 

fills with the wrong

• Turn both faucets on fully.

temperature water.

• Make sure the temperature selection is correct.

 

• Make sure the hoses are connected to the correct faucets.

 

Flush water lines.

 

• Check the water heater. It should be set to deliver a minimum 120 °F

 

(49 °C) hot water at the tap. Also check the water heater capacity

 

and recovery rate.

 

• Disconnect the hoses and clean the screens. The hose fi lter screens

 

may be plugged.

 

• As your Washer is fi lling, the water temperature may change as

 

the automatic temperature control feature checks incoming water

 

temperature. This is normal.

 

• While your Washer is fi lling, you may notice just hot and/or just

 

cold water going through the dispenser when cold or warm wash

 

temperatures are selected. This is a normal function of the automatic

 

temperature control feature as your Washer determines the

 

temperature of the water.

 

 

door locked or will not

• Press the Start/Pause Button to stop your Washer.

open.

• Your Washer door will remain locked during the heating portion of the

 

Sanitize Cycle.

 

• It may take a few moments for the door lock mechanism to

 

disengage.

does not drain and/or spin.

• Check the fuse or reset the circuit breaker.

 

• Straighten the drain hoses. Eliminate kinked hoses. If there is a drain

 

restriction, call for service.

 

• Close the door and press the Start/Pause Button. For your safety,

 

your Washer will not tumble or spin unless the door is closed.

 

• Make sure the debris fi lter is not clogged.

 

 

load is too wet at the end of

• Use the High or Extra High spin speed.

the cycle.

• Use high efficiency detergent to reduce over–sudsing.

 

• Load is too Small Load. Very Small Load loads (one or two items)

 

may become unbalanced and not spin out completely.

 

 

leaks water.

• Make sure the door is fi rmly closed.

 

• Make sure all hose connections are tight.

 

• Make sure the end of the drain hose is correctly inserted and secured

 

to the drainage system.

 

• Avoid overloading.

 

• Use high efficiency detergent to prevent over–sudsing.

has excessive suds.

• Use high efficiency detergent to prevent over-sudsing.

 

• Reduce the detergent amount for soft water, Small Load or lightly

 

soiled loads.

 

• Non-HE detergent is NOT recommended.

 

 

If the problem persists, contact your local Samsung Customer Service.

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Samsung WD13F5K3ACW/YL manual Hot water at the tap. Also check the water heater capacity, Recovery rate, May be plugged
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