Troubleshooting
Troubleshooting
Problem |
| Action | |
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| High temperature heating check | ||
HC | • | If the information code remains, contact a customer service | |
|
| centre. | |
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| The WaterLevel sensor is not working properly. | ||
| • Try power off and restarting the cycle. | ||
| • Check WaterLevel Sensor wire harness. | ||
| • If the information code remains, contact a customer service | ||
1C |
| centre. | |
|
| NOTE | |
|
| When the washer displays the “1C” code, the washer do | |
|
| draining for 3 minutes. During this time, the Power button is | |
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| inoperative. | |
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| ||
| The MEMS sensor is not working properly. | ||
8C | • Turn the machine off, and restart the cycle. | ||
• | If the information code remains, contact a customer service | ||
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|
| centre. | |
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| ||
| Check communications between main and sub PBAs. | ||
AC | • Try power off and restarting the cycle. | ||
• | If the information code remains, contact a customer service | ||
| |||
|
| centre. | |
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| ||
| Check communications between main and inverter PBAs. | ||
| • Depending on the state, the machine may automatically returns | ||
AC6 |
| to normal operation. | |
• | Turn the machine off, and restart the cycle. | ||
| |||
| • If the information code remains, contact a customer service | ||
|
| centre. | |
|
| ||
| This message appears when you open the Add Door without | ||
| pressing Pause. If this happens, do one of the following: | ||
| • To add laundry, press the Add Door to close it properly. Then, | ||
DDC |
| press Start/Pause and try again. | |
| • If you press the Add Door by mistake, press the Add Door | ||
|
| again to close it properly. Then, press Start/Pause to resume | |
|
| operation. | |
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| |
If any information code keeps appearing on the screen, contact a local Samsung service centre.
58 English
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| 2017/2/16 16:09:15 | |
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