Problem

 

Action

 

 

 

 

 

The Add Door lock/unlock is not working properly.

 

DC3

• Turn the machine off, and restart the cycle.

 

If the information code remains, contact a customer service

 

 

 

 

 

centre.

 

 

 

 

 

Water is overflowed.

 

OC

Restart after spinning.

 

If the information code remains on the display, contact a local

 

 

 

 

 

Samsung service centre.

 

 

 

 

 

Check the drain hose.

 

LC

• Make sure the end of the drain hose is placed on the floor.

 

Make sure the drain hose is not clogged.

 

 

 

 

• If the information code remains, contact a customer service

 

 

 

centre.

 

 

 

 

 

NOTE

 

LC1

 

When the washer displays the “LC”/“LC1” code, the washer

 

 

 

do draining for 3 minutes. During this time, the Power

 

 

 

button is inoperative.

 

 

 

 

 

Spinning does not work.

 

 

• Make sure laundry is spread out evenly.

 

UB

• Make sure the washing machine is on a flat, stable surface.

 

Redistribute the load. If only one item of clothing needs

 

 

 

washing, such as a bathrobe or pair of jeans, the final spin

 

 

 

result might be unsatisfactory, and an “UB” check message

 

 

 

will be shown in the display.

 

 

 

 

 

Check the Motor for operation.

 

3C

• Try restarting the cycle.

 

If the information code remains, contact a customer service

 

 

 

 

 

centre.

 

 

 

 

 

The electronic control needs to be checked (Over Voltage Error).

 

 

• Check the PCB and wire harness.

 

 

• Check if power is supplied properly.

 

 

• If the information code remains, contact a customer service

 

UC

 

centre.

 

 

Low voltage detected

 

 

• Check if the power cord is plugged in.

 

 

• If the information code remains, contact a customer service

 

 

 

centre.

 

 

 

 

 

 

 

English 

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Troubleshooting

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Samsung WD85K6410OS/YL, WD75K6410OW/YL manual DC3