troubleshooting and information codes
Check these points if your washing machine...
PROBLEM | SOLUTION | |
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Will not start | • | Make sure your washing machine is plugged in. |
| • | Make sure the door is firmly closed. |
| • Make sure the water source tap(s) are turned on. | |
| • Make sure to press the Start/Pause button. | |
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Has no water or not enough | • | Turn the water tap on fully. |
water | • | Make sure the water source hose is not frozen. |
| • Straighten the water intake hoses. | |
| • | Clean the filter on the water intake hose. |
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Has detergent remains in | • | Make sure your washing machine is running with sufficient water |
the detergent drawer after | • | pressure. |
the wash cycle is complete | Make sure the detergent is added to the center of the detergent | |
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| drawer. |
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Vibrates or is too noisy | • | Make sure your washing machine is on a level surface. If the surface |
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| is not level, adjust the washing machine feet to level the appliance. |
| • Make sure that the shipping bolts are removed. | |
| • Make sure your washing machine is not touching any other object. | |
| • Make sure the laundry load is balanced. | |
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The washing machine does | • | Straighten the drain hose. Eliminate kinked hoses. |
not drain and/or spin | • | Make sure the debris filter is not clogged. |
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Door is locked shut or will | • | Make sure all the water in your drum is drained out. |
not open. | • | Make sure the door lock light is off. Door lock light will off after |
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| drained. |
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The drain pump generates | • | Check if the drain pump is blocked by flocks or dirt . Clean the debris |
a strange noise. |
| filter to abate noise. |
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If the problem persists, contact your local Samsung Customer Service.
English - 35
g tin bleshoou tr04
2014/8/18 14:36:50
