troubleshooting and information codes

CHECK THESE POINTS IF YOUR WASHING MACHINE...

PROBLEM

SOLUTION

 

 

Will not start

Make sure your washing machine is plugged in.

 

Make sure the door is firmly closed.

 

Make sure the water source tap(s) are turned on.

 

Make sure to press the Start/Pause button.

 

 

Has no water or not enough

Turn the water tap on fully.

water

Make sure the water source hose is not frozen.

 

Straighten the water intake hoses.

 

Clean the filter on the water intake hose.

 

 

Has detergent remains in

Make sure your washing machine is running with sufficient water

the detergent drawer after

pressure.

the wash cycle is complete

Make sure the detergent is added to the center of the detergent

 

drawer.

 

 

Vibrates or is too noisy

Make sure your washing machine is on a level surface. If the surface

 

is not level, adjust the washing machine feet to level the appliance.

 

Make sure that the shipping bolts are removed.

 

Make sure your washing machine is not touching any other object.

 

Make sure the laundry load is balanced.

 

 

The washing machine does

Straighten the drain hose. Eliminate kinked hoses.

not drain and/or spin

Make sure the debris filter is not clogged.

 

 

Door is locked shut or will

The door will not open until 3 minutes after the machine stops or the

not open.

power turns off.

 

 

If the problem persists, contact your local Samsung Customer Service.

04 TROUBLESHOOTING

troubleshooting and information codes _29

WF8804DP-02600D-04_EN.indd 29

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Samsung WF8804HPA1/XEH, WF8804HPA/XEH manual Check These Points if Your Washing Machine, Problem Solution

WF8804HPA1/XEH, WF8804HPA/XEH specifications

The Samsung WF8804HPA/XEH and WF8804HPA1/XEH are front-loading washing machines that epitomize efficiency and advanced technology in the world of laundry appliances. These models are designed to cater to the needs of modern households, combining powerful cleaning performance with user-friendly features.

One of the standout features is the EcoBubble technology, which allows for effective cleaning at lower temperatures. By generating bubbles that penetrate fabrics more quickly, EcoBubble ensures that dirt and stains are removed without the need for high-temperature washes, saving energy and protecting garments from excessive wear. This feature not only helps in achieving optimal washing results but also reduces environmental impact, making it an eco-friendly choice.

Another significant characteristic of these washing machines is their Diamond Drum design. The unique drum pattern is engineered to safeguard delicate fabrics while still providing a thorough clean. The small water exit holes minimize the risk of snagging, ensuring that clothes maintain their quality over time. This thoughtful design makes the WF8804HPA/XEH and WF8804HPA1/XEH particularly suitable for families with a variety of fabric types.

In terms of user convenience, these models are equipped with the Smart Check feature, a smart diagnostic tool that allows users to quickly troubleshoot issues. By simply scanning a QR code on the machine with a smartphone, users can access information about potential errors and solutions, which minimizes downtime and enhances user experience.

The machines also boast a range of wash programs, including quick wash options for those with busy lifestyles. These programs are tailored to different fabric types and levels of soil, providing versatility for all laundry needs. The large capacity of these machines, typically around 8 kg, allows for handling substantial loads, making it ideal for larger families or those who prefer to wash in bulk.

Furthermore, the energy efficiency ratings are impressive, further supporting the eco-friendly appeal of the WF8804HPA/XEH and WF8804HPA1/XEH models. They are designed to consume less water and electricity while delivering outstanding cleaning performance.

In summary, the Samsung WF8804HPA/XEH and WF8804HPA1/XEH washing machines combine advanced technologies like EcoBubble and Smart Check with thoughtful design elements such as the Diamond Drum. With various wash programs, user-friendly features, and a focus on energy efficiency, these models are well-suited for contemporary laundry demands, making them a valuable addition to any home.