troubleshooting and information codes

INFORMATION CODES

When your washing machine malfunctions, you may see an information code on the display. If that happens, check this table and try the suggested solution before calling Customer Service.

CODE SYMBOL

SOLUTION

 

 

dE

Close the door.

 

 

4E

Make sure the source water tap is turned on.

Check the water pressure.

 

 

 

5E

Clean the debris filter.

Make sure the drainage hose is installed correctly.

 

 

 

 

The laundry load is unbalanced. Redistribute the load. If only one item

UE

of clothing needs washing, such as a bathrobe or pair of jeans, the

final spin result might be unsatisfactory and an “UE” error message

 

 

will be shown in the display window.

 

 

cE/3E

Call the after-sales service.

 

 

For any codes not listed above, or if the suggested solution doesn’t fix the problem, call your Samsung Service Centre or local Samsung dealer.

34_ troubleshooting and information codes

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Samsung WF8804LPV/XEH manual Information Codes, Code Symbol Solution