Code

Action

 

 

 

The electronic control needs to be checked.

 

• Check if power is supplied properly.

 

• If the information code remains, contact a customer service

UC

centre.

 

Low voltage detected.

 

 

• Check if the power cord is plugged in.

 

• If the information code remains, contact a customer service

 

centre.

 

 

 

High temperature heating check.

HC

• If the information code remains, contact a customer service

 

centre.

 

 

 

The Water Level sensor is not working properly.

1C

• Turn the machine off, and restart the cycle.

• If the information code remains, contact a customer service

 

 

centre.

 

 

 

Check communications between main and sub PBAs.

AC

• Turn the machine off, and restart the cycle.

• If the information code remains, contact a customer service

 

 

centre.

 

 

 

This message appears when you open the Add Door without

 

pressing Start/Pause. If this happens, do one of the following:

Press the Add Door to close properly. Then, press Start/Pause

DDC, ddC

and try again.

To add laundry, open the Add Door and input laundry. Close the Add Door properly. Then, press Start/Pause to resume operation.

 

The MEMS sensor is not working properly.

8C

• Turn the machine off, and restart the cycle.

• If the information code remains, contact a local Samsung

 

 

service centre.

 

 

 

Check communications between the main and the inverter PBAs.

 

• Depending on the state, the machine may automatically

AC6

returns to normal operation.

• Turn the machine off, and restart the cycle.

 

 

• If the information code remains, contact a local Samsung

 

service centre.

Troubleshooting

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Samsung WW12K8412OW/EF manual AC6

WW12K8412OW/EF specifications

The Samsung WW12K8412OW/EF is a highly sophisticated washing machine designed to meet the needs of modern households. With its sleek white exterior, this model not only adds a touch of elegance to your laundry area but also incorporates advanced technologies that enhance both performance and energy efficiency.

One of the standout features of this washing machine is its large capacity of 12 kg, allowing users to wash significant loads in a single cycle. This is particularly advantageous for families or individuals who have regular large laundry demands. The WW12K8412OW/EF also boasts a variety of wash programs, including options for delicate fabrics, intense stains, and rapid washes, ensuring optimum care for every type of garment.

Samsung’s EcoBubble technology is a key highlight of this washing machine. This innovation uses air and water to create bubbles that penetrate fabrics quickly, ensuring that the detergent works effectively even at lower temperatures. As a result, users can enjoy significant energy savings while maintaining excellent cleaning performance—ideal for eco-conscious households.

Another notable technology is the Digital Inverter Motor, which minimizes noise and vibration during operation. This motor is designed for durability and efficiency, resulting in lower energy consumption and a longer lifespan than conventional motors. Additionally, the Direct Drive System further contributes to reduced wear and tear, enhancing the machine's overall reliability.

The WW12K8412OW/EF is equipped with smart features, including Wi-Fi connectivity that enables users to control and monitor the machine remotely through the SmartThings app. This connectivity allows you to start, pause, and schedule wash cycles conveniently from your smartphone, making laundry management easy and efficient.

Moreover, the machine’s Ceramic Heater reduces limescale build-up, ensuring longevity and sustained performance. The digital display and intuitive controls make it user-friendly, allowing for easy setting adjustments and monitoring of operational status.

Designed with user convenience in mind, the Samsung WW12K8412OW/EF comes with a range of safety features, including child lock and overload protection. Its efficient water management system further contributes to reduced water waste.

Overall, the Samsung WW12K8412OW/EF combines cutting-edge technology with user-friendly features, making it a top choice for anyone looking for an effective and reliable washing machine. Its blend of performance, efficiency, and smart technology truly sets it apart in the market.