Manuals / Samsung / Laundry Appliance / Washer

Samsung WW12K8412OW/EF manual Troubleshooting, Checkpoints

Models: WW12K8412OW/EF

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Troubleshooting

Troubleshooting

Checkpoints

If you encounter a problem with the washing machine, first check the table below and try the suggestions.

Problem

 

Action

 

 

 

• Make sure the washing machine is plugged in.

 

• Make sure the door is properly closed.

 

• Make sure the water taps are open.

 

• Press or tap Start/Pause to start the washing machine.

Does not start.

•

Make sure Child Lock is not activated.

 

•

Before the washing machine starts to fill, it will make a series

 

 

of clicking noises to check the door lock and does a quick

 

 

drain.

 

• Check the fuse or reset the circuit breaker.

 

 

 

• Fully open the water tap.

Water supply is

•

Make sure the door is properly closed.

insufficient, or no

•

Make sure the water supply hose is not frozen.

water is supplied.

•

Make sure the water supply hose is not kinked or clogged.

 

•

Make sure there is sufficient water pressure.

 

 

 

• Make sure the washing machine is running with sufficient

 

 

water pressure.

After a cycle,

•

Make sure the detergent is added to the centre of the

detergent remains

 

detergent drawer.

in the detergent

•

Make sure the rinse cap is inserted properly.

drawer.

•

If using granular detergent, make sure the detergent selector

 

 

is in the upper position.

 

• Remove the rinse cap and clean the detergent drawer.

 

 

 

• Make sure the washing machine is installed on a level, solid

 

 

floor that is not slippery. If the floor is not level, use the

 

 

levelling feet to adjust the height of the washing machine.

 

• Make sure the shipping bolts are removed.

 

• Make sure the washing machine is not contacting any other

Excessive vibrations

 

object.

or makes noise.

•

Make sure the laundry load is balanced.

 

• The motor can cause noise during normal operation.

 

• Overalls or metal-decorated clothes can cause noise while

 

 

being washed. This is normal.

 

• Metal objects such as coins can cause noise. After washing,

 

 

remove these objects from the drum or filter case.

 

 

 

54  English

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2017-11-13 ￿￿ 12:54:49

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Page 54
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Samsung WW12K8412OW/EF manual Troubleshooting, Checkpoints
Page 53 Page 55

WW12K8412OW/EF specifications

The Samsung WW12K8412OW/EF is a highly sophisticated washing machine designed to meet the needs of modern households. With its sleek white exterior, this model not only adds a touch of elegance to your laundry area but also incorporates advanced technologies that enhance both performance and energy efficiency.

One of the standout features of this washing machine is its large capacity of 12 kg, allowing users to wash significant loads in a single cycle. This is particularly advantageous for families or individuals who have regular large laundry demands. The WW12K8412OW/EF also boasts a variety of wash programs, including options for delicate fabrics, intense stains, and rapid washes, ensuring optimum care for every type of garment.

Samsung’s EcoBubble technology is a key highlight of this washing machine. This innovation uses air and water to create bubbles that penetrate fabrics quickly, ensuring that the detergent works effectively even at lower temperatures. As a result, users can enjoy significant energy savings while maintaining excellent cleaning performance—ideal for eco-conscious households.

Another notable technology is the Digital Inverter Motor, which minimizes noise and vibration during operation. This motor is designed for durability and efficiency, resulting in lower energy consumption and a longer lifespan than conventional motors. Additionally, the Direct Drive System further contributes to reduced wear and tear, enhancing the machine's overall reliability.

The WW12K8412OW/EF is equipped with smart features, including Wi-Fi connectivity that enables users to control and monitor the machine remotely through the SmartThings app. This connectivity allows you to start, pause, and schedule wash cycles conveniently from your smartphone, making laundry management easy and efficient.

Moreover, the machine’s Ceramic Heater reduces limescale build-up, ensuring longevity and sustained performance. The digital display and intuitive controls make it user-friendly, allowing for easy setting adjustments and monitoring of operational status.

Designed with user convenience in mind, the Samsung WW12K8412OW/EF comes with a range of safety features, including child lock and overload protection. Its efficient water management system further contributes to reduced water waste.

Overall, the Samsung WW12K8412OW/EF combines cutting-edge technology with user-friendly features, making it a top choice for anyone looking for an effective and reliable washing machine. Its blend of performance, efficiency, and smart technology truly sets it apart in the market.