Troubleshooting

Checkpoints

If you encounter a problem with the washing machine, first check the table below and try the suggestions.

Problem

 

Action

 

 

 

• Make sure the washing machine is plugged in.

 

• Make sure the door is properly closed.

 

• Make sure the water taps are open.

 

• Press or tap Start/Pause to start the washing machine.

Does not start.

•

Make sure Child Lock is not activated.

 

•

Before the washing machine starts to fill, it will make a series

 

 

of clicking noises to check the door lock and does a quick

 

 

drain.

 

• Check the fuse or reset the circuit breaker.

 

 

 

• Fully open the water tap.

Water supply is

•

Make sure the door is properly closed.

insufficient, or no

•

Make sure the water supply hose is not frozen.

water is supplied.

•

Make sure the water supply hose is not kinked or clogged.

 

•

Make sure there is sufficient water pressure.

 

 

 

• Make sure the washing machine is running with sufficient

 

 

water pressure.

After a cycle,

•

Make sure the detergent is added to the centre of the

detergent remains

 

detergent drawer.

in the detergent

•

Make sure the rinse cap is inserted properly.

drawer.

•

If using granular detergent, make sure the detergent selector

 

 

is in the upper position.

 

• Remove the rinse cap and clean the detergent drawer.

 

 

 

• Make sure the washing machine is installed on a level, solid

 

 

floor that is not slippery. If the floor is not level, use the

 

 

levelling feet to adjust the height of the washing machine.

 

• Make sure the shipping bolts are removed.

 

• Make sure the washing machine is not contacting any other

Excessive vibrations

 

object.

or makes noise.

•

Make sure the laundry load is balanced.

 

• The motor can cause noise during normal operation.

 

• Overalls or metal-decorated clothes can cause noise while

 

 

being washed. This is normal.

 

• Metal objects such as coins can cause noise. After washing,

 

 

remove these objects from the drum or filter case.

 

 

 

Troubleshooting

English  53 

Untitled-5 53

2017-11-17 ￿￿ 5:38:08

Page 52 Page 54
Page 53
Image 53
Samsung WW12K8412OX/SV manual Troubleshooting, Checkpoints
Page 52 Page 54

WW12K8412OX/SV specifications

The Samsung WW10K6410QX/SV, WW90K6410QW/SV, and WW12K8412OX/SV are advanced washing machines that showcase the brand's commitment to innovation and performance. These models are equipped with cutting-edge technologies designed to enhance laundry efficiency and user experience.

One of the standout features is the EcoBubble technology, which uses bubbles to penetrate fabrics more effectively than conventional washing methods. This means that with EcoBubble, cold water washes become just as effective as warm water washes, allowing users to save energy while still achieving excellent cleaning results. This technology not only helps protect garments but also contributes to environmental sustainability.

Another key feature is the Digital Inverter Motor, which operates more quietly and has a longer lifespan compared to traditional motors. This motor's efficiency translates to reduced energy consumption, making these machines eco-friendly while providing the reliability and performance users expect from Samsung.

The AddWash door is also a significant advantage in these models. It allows users to conveniently add forgotten items during the wash cycle without interrupting it. This feature minimizes laundry frustrations, providing a seamless washing experience. The machines also boast an impressive drum capacity, with sizes ranging from 9 kg to 12 kg, accommodating various loads—from small batches to larger family-sized laundry.

Moreover, Samsung washing machines are designed with Smart Control technology, enabling users to monitor and control their washing machines via a smartphone app. This feature allows for remote operation, cycle customization, and notifications, giving users greater flexibility and control over their laundry routines.

Additionally, the ceramic heater enhances the machines' cleaning capabilities by preventing scale buildup, ensuring consistent performance and longevity. Features such as the Hygiene Steam program further elevate the washing experience by targeting allergens and bacteria, making these models ideal for families with sensitive skin.

Overall, the Samsung WW10K6410QX/SV, WW90K6410QW/SV, and WW12K8412OX/SV stand out with their innovative technologies, energy efficiency, and user-centric design. They exemplify Samsung's dedication to providing modern washing solutions that meet the demands of contemporary lifestyles while promoting sustainability and performance. Whether for everyday laundry or specialized washing needs, these models are poised to deliver exceptional results, making them a valuable addition to any home.
Top Page Image Contents