Troubleshooting
Troubleshooting
Checkpoints
If you encounter a problem with the washing machine, first check the table below and try the suggestions.
Problem | Action |
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| • Make sure the washing machine is plugged in. |
| • Make sure the door is properly closed. |
| • Make sure the water taps are open. |
| • Press or tap Start/Pause to start the washing machine. |
Does not start. | • Make sure Child Lock is not activated. |
| • Before the washing machine starts to fill, it will make a series |
| of clicking noises to check the door lock and does a quick |
| drain. |
| • Check the fuse or reset the circuit breaker. |
| • Fully open the water tap. |
Water supply is | • Make sure the door is properly closed. |
insufficient, or no | • Make sure the water supply hose is not frozen. |
water is supplied. | • Make sure the water supply hose is not kinked or clogged. |
| • Make sure there is sufficient water pressure. |
| • Make sure the washing machine is running with sufficient |
| water pressure. |
After a cycle, | • Make sure the detergent is added to the centre of the |
detergent remains | detergent drawer. |
in the detergent | • Make sure the rinse cap is inserted properly. |
drawer. | • If using granular detergent, make sure the detergent selector |
| is in the upper position. |
| • Remove the rinse cap and clean the detergent drawer. |
| • Make sure the washing machine is installed on a level, solid |
| floor that is not slippery. If the floor is not level, use the |
| levelling feet to adjust the height of the washing machine. |
| • Make sure the shipping bolts are removed. |
| • Make sure the washing machine is not contacting any other |
Excessive vibrations | object. |
or makes noise. | • Make sure the laundry load is balanced. |
| • The motor can cause noise during normal operation. |
| • Overalls or |
| being washed. This is normal. |
| • Metal objects such as coins can cause noise. After washing, |
| remove these objects from the drum or filter case. |
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