Troubleshooting
Troubleshooting
Checkpoints
If you encounter a problem with the washing machine, first check the table below and try the suggestions.
Problem |
| Action |
|
| |
| • Make sure the washing machine is plugged in. | |
| • Make sure the door is properly closed. | |
| • Make sure the water taps are open. | |
| • Press or tap Start/Pause to start the washing machine. | |
Does not start. | • | Make sure Child Lock is not activated. |
| • | Before the washing machine starts to fill, it will make a series |
|
| of clicking noises to check the door lock and does a quick |
|
| drain. |
| • Check the fuse or reset the circuit breaker. | |
|
| |
| • Fully open the water tap. | |
Water supply is | • | Make sure the door is properly closed. |
insufficient, or no | • | Make sure the water supply hose is not frozen. |
water is supplied. | • | Make sure the water supply hose is not kinked or clogged. |
| • | Make sure there is sufficient water pressure. |
|
| |
| • Make sure the washing machine is running with sufficient | |
|
| water pressure. |
After a cycle, | • | Make sure the detergent is added to the centre of the |
detergent remains |
| detergent drawer. |
in the detergent | • | Make sure the rinse cap is inserted properly. |
drawer. | • | If using granular detergent, make sure the detergent selector |
|
| is in the upper position. |
| • Remove the rinse cap and clean the detergent drawer. | |
|
| |
| • Make sure the washing machine is installed on a level, solid | |
|
| floor that is not slippery. If the floor is not level, use the |
|
| levelling feet to adjust the height of the washing machine. |
| • Make sure the shipping bolts are removed. | |
| • Make sure the washing machine is not contacting any other | |
Excessive vibrations |
| object. |
or makes noise. | • | Make sure the laundry load is balanced. |
| • The motor can cause noise during normal operation. | |
| • Overalls or | |
|
| being washed. This is normal. |
| • Metal objects such as coins can cause noise. After washing, | |
|
| remove these objects from the drum or filter case. |
|
|
|
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