Troubleshooting

Troubleshooting

Checkpoints

If you encounter a problem with the washing machine, first check the table below and try the suggestions.

Problem

 

Action

 

 

 

• Make sure the washing machine is plugged in.

 

• Make sure the door is properly closed.

 

• Make sure the water taps are open.

 

• Press or tap Start/Pause to start the washing machine.

Does not start.

•

Make sure Child Lock is not activated.

 

•

Before the washing machine starts to fill, it will make a series

 

 

of clicking noises to check the door lock and does a quick

 

 

drain.

 

• Check the fuse or reset the circuit breaker.

 

 

 

• Fully open the water tap.

Water supply is

•

Make sure the door is properly closed.

insufficient, or no

•

Make sure the water supply hose is not frozen.

water is supplied.

•

Make sure the water supply hose is not kinked or clogged.

 

•

Make sure there is sufficient water pressure.

 

 

 

• Make sure the washing machine is running with sufficient

 

 

water pressure.

After a cycle,

•

Make sure the detergent is added to the centre of the

detergent remains

 

detergent drawer.

in the detergent

•

Make sure the rinse cap is inserted properly.

drawer.

•

If using granular detergent, make sure the detergent selector

 

 

is in the upper position.

 

• Remove the rinse cap and clean the detergent drawer.

 

 

 

• Make sure the washing machine is installed on a level, solid

 

 

floor that is not slippery. If the floor is not level, use the

 

 

levelling feet to adjust the height of the washing machine.

 

• Make sure the shipping bolts are removed.

 

• Make sure the washing machine is not contacting any other

Excessive vibrations

 

object.

or makes noise.

•

Make sure the laundry load is balanced.

 

• The motor can cause noise during normal operation.

 

• Overalls or metal-decorated clothes can cause noise while

 

 

being washed. This is normal.

 

• Metal objects such as coins can cause noise. After washing,

 

 

remove these objects from the drum or filter case.

 

 

 

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Samsung WW90K6414QW/EU, WW80K6414QX/EU, WW90K6414QW/ET, WW80K6414QW/ET, WW80K6414QW/EU manual Troubleshooting, Checkpoints
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