Troubleshooting

Troubleshooting

Problem

 

Action

 

 

 

 

 

 

 

 

 

 

• Plug the power cord into a live electrical outlet.

 

 

 

 

• Check the fuse or reset the circuit breaker.

 

 

 

 

• Close the door and press Start/Pause to start the washing

 

 

machine. For your safety, the washing machine will not

 

 

 

tumble or spin unless the door is closed.

 

 

 

 

•

Before the washing machine starts to fill, it will

make a series

 

 

of clicking noises to check the door lock and does a quick

 

Stops.

 

drain.

 

 

 

 

• There may be a pause or soak period in the cycle. Wait briefly

 

 

 

and the washing machine may start.

 

 

 

 

 

•

Make sure the mesh filter of the water supply hose at the

 

 

water taps is not clogged. Periodically clean the mesh filter.

 

•

If the washing machine is not supplied with sufficient power,

 

 

the washing machine temporarily will not drain or spin. As

 

 

soon as the washing machine regains sufficient

power, it

will

 

 

operate normally.

 

 

 

 

 

 

 

 

 

 

 

• Fully open both taps.

 

 

 

 

 

• Make sure the temperature selection is correct.

 

 

 

 

• Make sure the hoses are connected to the correct taps. Flush

 

 

water lines.

 

 

 

 

 

• Make sure the water heater is set to supply a minimum 120

 

 

°F (49 °C) hot water at the tap. Also, check the water heater

 

 

capacity and recovery rate.

 

 

 

 

Fills with the wrong

•

Disconnect the hoses and clean the mesh filter. The

mesh

 

filter may be clogged.

 

 

 

 

water temperature.

 

 

 

 

 

•

While the washing machine fills, the

water temperature

may

 

 

 

change as the automatic temperature control feature checks

 

 

incoming water temperature. This is normal.

 

 

 

 

•

While the washing machine fills, you

may notice just

hot and/

 

 

or just cold water going through the dispenser when cold or

 

 

warm temperatures are selected. This is a normal function

 

 

of the automatic temperature control feature as the washing

 

 

machine determines the water temperature.

 

 

 

 

 

 

 

 

 

• Use the High or Extra High spin speed.

 

 

 

Load is wet at the

•

Use high efficiency (HE) detergent to reduce oversudsing.

• Load is too small. Small loads (one or two items) may become

end of a cycle.

 

unbalanced and not spin completely.

 

 

 

 

 

 

 

 

 

 

 

• Make sure the drain hose is not kinked or clogged.

 

 

 

 

 

 

 

 

 

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Samsung WW90K6414QW/ET, WW80K6414QX/EU, WW80K6414QW/ET manual Change as the automatic temperature control feature checks
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