Troubleshooting

Problem

 

Action

 

 

 

 

 

 

 

• Make sure the door is properly closed.

 

• Make sure all hose connections are tight.

Leaks water.

• Make sure the end of the drain hose is correctly inserted and

 

secured to the drain system.

 

 

 

•

Avoid overloading.

 

• Use high efficiency (HE) detergent to prevent oversudsing.

 

 

 

 

 

 

 

• Excessive suds collect in recesses and can cause foul odours.

Has odours.

• Run cleansing cycles to sanitize periodically.

•

Clean the door seal (diaphragm).

 

 

• Dry the washing machine interior after a cycle has finished.

 

 

 

 

 

 

 

No bubbles are seen

•

Overloading may screen bubbles.

(Bubbleshot models

•

Severely contaminated laundry may not generate bubbles.

only).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

•

The Add Door can be opened only when the

 

 

 

indicator

 

 

appears. However, it does not open in the following cases:

Can I open the Add

 

-  When the boiling or drying process is running and the

 

internal temperature becomes high.

Door at any time?

 

 

-  If you set the Child Lock for safety reasons.

 

 

 

 

-  When the drum wash or drum drying cycle is running that

 

 

does not involve additional laundry.

 

 

 

 

 

 

 

If a problem persists, contact a local Samsung service centre.

Troubleshooting

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2017/12/13 17:17:22