Troubleshooting

Troubleshooting

Code

 

Action

 

 

 

The Add Door lock/unlock is not working properly.

DC3

• Turn the machine off, and restart the cycle.

If the information code remains, contact a customer service

 

 

 

centre.

 

 

 

Water is overflowed.

OC

Restart after spinning.

If the information code remains on the display, contact a local

 

 

 

Samsung service centre.

Check the drain hose.

Make sure the end of the drain hose is placed on the floor.

Make sure the drain hose is not clogged.

If the information code remains, contact a customer service

LC, LC1

centre.

 

NOTE

 

When the washer displays the “LC,LC1” code, the washer do

 

draining for 3 minutes. During this time, the Power button is

 

inoperative.

 

Spinning does not work.

 

• Make sure laundry is spread out evenly.

 

• Make sure the washing machine is on a flat, stable surface.

UB

Redistribute the load. If only one item of clothing needs

 

 

washing, such as a bathrobe or pair of jeans, the final spin

 

 

result might be unsatisfactory, and an “UB” check message will

 

 

be shown in the display.

 

 

 

Check the motor for operation.

3C

• Try restarting the cycle.

If the information code remains, contact a customer service

 

 

 

centre.

 

 

 

Check the pulsator motor for operation.

3CP

• Try restarting the cycle.

If the information code remains, contact a customer service

 

 

 

centre.

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2017/12/13 17:17:22