Troubleshooting

Troubleshooting

Code

Action

The electronic control needs to be checked (Over Voltage Error).

Check the PCB and wire harness.

Check if power is supplied properly.

If the information code remains, contact a customer service

UC

centre.

 

Low voltage detected

Check if the power cord is plugged in.

If the information code remains, contact a customer service centre.

 

High temperature heating check

HC

If the information code remains, contact a customer service

 

 

centre.

 

 

 

The Water Level sensor is not working properly.

 

• Try power off and restarting the cycle.

 

• Check WaterLevel Sensor wire harness.

 

• If the information code remains, contact a customer service

1C

 

centre.

 

 

 

 

NOTE

 

 

When the washer displays the “1C” code, the washer do

 

 

draining for 3 minutes. During this time, the Power button is

 

 

inoperative.

 

 

 

The MEMS sensor is not working properly.

8C

• Turn the machine off, and restart the cycle.

If the information code remains, contact a customer service

 

 

 

centre.

 

 

 

Check communications between main and sub PBAs.

AC

• Try power off and restarting the cycle.

If the information code remains, contact a customer service

 

 

 

centre.

 

 

 

Check communications between main and inverter PBAs.

 

• Depending on the state, the machine may automatically returns

AC6

 

to normal operation.

Turn the machine off, and restart the cycle.

 

 

• If the information code remains, contact a customer service

 

 

centre.

60  English

WW85M64FOPW_DC68-03903C-00_EN.indd 60

2018/3/13 15:09:43

Page 60
Image 60
Samsung WW85M64FOPX/YL, WW85M64FOPW/YL manual To normal operation