Maintenance and Troubleshooting c o n t i n u e d

Error Messages

If something goes wrong with your machine, a message in the window (and in some reports) tells you what the problem is.

The error messages and their solutions are shown in the table below.

Error Message

 

Description

 

Solution

POLLING ERROR

 

 

 

 

 

 

 

 

 

The fax machine you are attempting to poll is not

 

Call the remote operator.

 

ready to respond to your poll.

 

 

 

 

 

 

 

 

 

 

 

 

 

COMM. ERROR

Sending or receiving has failed due to a

 

Try again.

 

communication problem.

 

 

 

 

 

 

 

 

 

 

 

 

 

NO ANSWER

The machine you tried to call does not answer.

 

Try again.

 

 

 

 

 

 

 

 

 

LINE ERROR

Your unit cannot connect with the remote machine,

 

Try again. If failure persists, wait an hour or so for

 

or has lost contact because of a problem on the

 

the line to clear, then try again.

 

phone line.

 

 

 

 

 

 

 

 

 

 

 

 

 

NO PAPER

Your unit is out of fax paper.

 

Load paper (see page 12).

DOCUMENT JAM

Loaded document has jammed in the feeder.

 

Clear jam (see page 24).

NOT ASSIGNED

The one-touch or speed dial location you tried to use

 

Dial the number manually with the dial pad, or assign

 

has no number assigned to it.

 

a number (see page 28).

LOAD DOCUMENT

 

 

 

 

 

 

 

You have attempted to set up a delay sending

 

Load a document (see page 22).

 

operation with no document loaded.

 

 

 

 

 

 

 

 

 

OVERHEAT

Your unit has overheated, possibly as a result of

 

The unit will automatically return to the standby

 

receiving several nearly all-black faxes.

 

mode when it cools down to normal operating

 

 

 

 

 

 

 

temperature.

 

 

 

 

 

 

NOT FOUND

The name you want to search is not in the memory.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Samsung FX 505 manual Maintenance and Troubleshooting c o n t i n u e d, Error Messages, Error Message Description Solution