Maintenance and Troubleshooting | Samsung FX 505 guide

Maintenance and Troubleshooting

Troubleshooting

Many common problems have simple solutions. Check quickly through the following list before calling for service.

Symptom	Possible Cause/Solution

Nothing appears on the window when the power switch	• Is the machine plugged in ?
is turned on.	• Does the wall outlet have power ?
	• Is the wall outlet on a switch that is turned off ?

The unit does not receive faxes.	• Is the RECEIVE MODE indicator lit ?
	• Make sure the cover is closed securely.
	• Make sure the handset is in the cradle.

Receiving fails after you press [START/COPY].	•	Did you hang up the handset before pressing [START/COPY] ?

The unit does not send faxes.	• Are documents properly loaded, and face down ?
	•	Did you hang up the handset before pressing [START/COPY] ?

Received faxes are dirty or hard to read.	• Poor original or dirty scanning glass on sending machine.

The unit does not make copies.	• Are documents properly loaded, and face down ?

You get no dial tone.	• Is the telephone line cord connected properly?
		Connect the cord to the TEL. LINE jack.
	• Make sure the power switch is ON.
	• Is the handset curl cord connected properly?

Automatic Document Feeder does not work properly, so	• Make sure the document tray is properly installed.
2 or more sheets feed simultaneously.	• ADF rubber is dirty. Clean it (see page 45). If you still have problem on the
		automatic feeding, replace it with new one.

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Samsung FX 505 manual Maintenance and Troubleshooting, Symptom Possible Cause/Solution

Contents

Proper setup, operation, and maintenance of your FX OPERATOR’S GuidePage Type of Service Telephone Company ProceduresFCC Information Label ldentification If a Problem Arises DOC InformationLightning Class B Renseignements du Ministère des Communications Avis Congratulations Contents About This Guide Quick Look at Your Machine Front View Control Panel Search key Tone KeyA l K e y p a d One Touch Keys Choosing a Proper Location Setting UpFollow These Steps Connecting the Phone Line Assembling & ConnectingInstalling the Handset Connecting the Power Turning the Power On Assembling & Connecting c o n t i n u e d Choosing Dial ModeSetting Speaker Volume Setting Ringer Volume Loading Fax Paper Paper Running OUT ? Setting Date and Time T t i n g U p B a s i c I n f o r m a t i o n Setting Up Basic Information c o n t i n u e d Setting Your Terminal ID How To Enter Name Choosing a Mode Receiving in TEL ModeReceiving Manual vs. Automatic Fax Machines Receiving in AUTO-RCV Mode Receiving in ANS/FAX Mode Receiving in TEL/FAX Mode Receiving Using Extension Telephone Cancelling a Reception P o r t a n t R e c e i v i n g F a c t s Voice RequestWindow Messages Press V . R E Q U E S T during the reception Fax Paper Storage Important Receiving Facts c o n t i n u e dClearing Paper Jams N d i ng Sending a Document Handset Up, Handset Down P o r t a n t S e n d i n g F a c t sMemory Dialing Automatic Redialing Printing lnformation on Sent Pages Important Sending Facts c o n t i n u e dClearing Document Jams Confirmation Report Setting Resolution and Contrast of Documents Controlling Transmission QualityPreparing a Good Original & Document Size Limitations Controlling Transmission Quality c o n t i n u ed Making CopiesLIGHT/PHOTO repeatedly Press START/COPY YES Storing One Touch & Speed Dial NumbersStoring Numbers for One-Touch Dialing Using Address Label Storing Numbers for Speed Dialing A r c h i n g M e m o r i e s Scanning the Entire Memory Searching Memories c o n t i n u ed Scanning For a Name Beginning with a Particular Character FUNCTION, just press Function then any digit. Other Ways to Send or ReceiveSending At a Later Time Canceling Delay Transmission Other Ways to Send or ReceivePolling To Poll Other Unit Requesting documents from other unit Allowing Others To Poll Your Unit Press Poll Using As a Telephone Making a Call Using Memory DialingSwitching From Pulse To Tone To Place a Call on Hold Your unit is preset to no at factory Setting User OptionsYour unit is preset to YES at factory Setting User Options Printing Reports Location Number List Options List Transmission Report Reception Report Symptom Possible Cause/Solution Maintenance and TroubleshootingTroubleshooting Error Message Description Solution Maintenance and Troubleshooting c o n t i n u e dError Messages Cleaning Components Maintenance and Troubleshooting c o n t i n u e d About Facsimile Compatibility Maintenance and Troubleshooting c o n t i n u edHow a Fax Works Service Information When Service is Needed Specifications Limited Warranty R r a n t yTerms Exclusions D e Electronics