Troubleshooting

Troubleshooting

Information codes

If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions.

Code

 

Action

 

 

 

Water is not supplied.

 

• Make sure the water taps are open.

 

• Make sure the water hoses are not clogged.

 

• Make sure the water taps are not frozen.

 

• Make sure the washing machine is operating with sufficient

4C

 

water pressure.

•

Make sure that the cold water tap and the hot water tap are

 

 

 

properly connected.

 

• Clean the mesh filter as it may be clogged.

 

 

NOTE

 

When the washer displays the “4C” code, the washer do draining

 

for 3 minutes. During this time, the Power button is inoperative.

 

 

 

 

•

Make sure the cold water supply hose is firmly connected to

4C2

 

the cold water tap.

 

If it is connected to the hot water tap, the laundry may be

 

 

 

 

deformed with some cycles.

 

 

 

Water is not draining.

 

• Make sure the drain hose is not frozen or clogged.

 

• Make sure the drain hose is positioned correctly, depending on

 

 

the connection type.

5C

•

Clean the debris filter as it may be clogged.

 

• Make sure the drain hose is straightened all the way to the

 

 

drain system.

 

• If the information code remains, contact a customer service

 

 

centre.

 

 

 

Operating the washer with the door open.

dC

•

Make sure the door is properly closed.

 

• Make sure laundry is not caught in the door.

 

 

 

The Main Door lock/unlock is not working properly.

DC1

• Turn the machine off, and restart the cycle.

•

If the information code remains, contact a customer service

 

 

 

centre.

 

 

 

58  English

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Samsung WW90M761NOA/KJ manual Information codes, Turn the machine off, and restart the cycle
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WW90M761NOA/KJ specifications

The Samsung WW90M761NOA/KJ is a state-of-the-art front-load washing machine designed to elevate the laundry experience with its cutting-edge technology and user-friendly features. This model boasts a generous 9 kg capacity, making it an ideal choice for families or individuals with larger laundry needs.

One of the standout features of the WW90M761NOA/KJ is its EcoBubble technology. This innovative system produces bubbles that penetrate fabrics more effectively than conventional washing methods. By mixing air, water, and detergent, EcoBubble activations allow cold washes to be performed with the same efficiency as warm washes, saving energy without compromising cleaning performance. This not only reduces the environmental impact but also helps stretch the lifespan of clothing.

In addition to EcoBubble, this washing machine incorporates the AddWash feature, which offers additional convenience during the washing process. The AddWash door allows users to add forgotten items after the wash cycle has started, ensuring that no garment is left behind without interrupting the cleaning cycle.

Another impressive aspect of the WW90M761NOA/KJ is its Digital Inverter Motor. This motor reduces noise levels while improving energy efficiency. By using magnets instead of brushes, the Digital Inverter Motor minimizes wear and tear, offering a quieter and more reliable washing experience. The machine also comes with a 10-year warranty on this motor, signifying Samsung's commitment to quality and durability.

The machine features a diamond drum design that is gentle on fabrics while maximizing cleaning efficiency. The unique structure of the drum creates a cushion effect that protects garments from snagging or damage during the wash.

For those who value smart technology, the WW90M761NOA/KJ is equipped with smart control features that allow users to operate and monitor their laundry through a mobile device. The SmartThings app provides insights on cycle status, enables remote control, and even offers troubleshooting assistance, making laundry management more efficient than ever.

The Samsung WW90M761NOA/KJ combines a range of user-centered technologies with impressive efficiency ratings to create a washing machine that not only performs excellently but also meets the modern consumer's needs for convenience, sustainability, and longevity.
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