troubleshooting

If you have a problem with your new mp3 player, check for a solution in this list. If the problem persists, contact Samsung Customer Service Center near you.

PROBLEM

SOLUTION

 

 

 

Power will not turn on if the battery is completely

Power will not turn on.

 

drained. Recharge the battery and turn the power

 

on again.

 

 

 

 

 

 

 

Press the Reset hole.

 

 

 

Check if the

 

switch is in the direction of

 

 

Buttons do not work.

 

the arrow position.

 

 

Ensure that you press the right button and icon

 

 

before trying.

 

 

 

Press the Reset hole.

 

 

 

The screen may not be visible under direct sunlight.

The screen will not

When <Display Off> is selected from <Settings>

 

<Display>, the touch screen will be turned off.

turn on.

 

 

Tap any button or on the screen and see if it turns

 

 

 

 

on.

 

 

 

Check the battery status.

 

The power is automatically turned off when the

Power is turning off.

 

battery is completely drained. Recharge the battery.

If <Auto Power Off> is selected from <Settings>

 

 

 

<System>, the Power will be turned off when the

 

 

player is in Pause mode. Turn on the Player.

130 _ troubleshooting