PROBLEM

SOLUTION

Files or data are

Check if the USB cable has been disconnected

missing.

during file or data transmission. If this is the case, it

 

may cause serious damage not only to files/data but

 

also to the product. You have to be extra cautious

 

as Samsung is not responsible for data loss.

Abnormal play time

Check if the file is in Variable Bit Rate (VBR) format.

display during play.

 

Abnormal display of file

Go to <Settings> <Language> <Contents>
name.

in the Main Menu screen and set an appropriate

 

language.

The product is hot.

Heat may be generated during recharging. This has

 

no effect on the product life or functions.

A message appears

Try to download the video clip through EmoDio

while watching a video.

again.

 

Check if the stereo headset is Bluetooth-certified.

 

The mono hands-free headset is not supported.

 

The Bluetooth connection can be set off if you turn

 

the player or stereo headset off and on. In this case,

 

try to connect again.

Bluetooth connections

If you want to talk on your mobile phone, check if

you have set off the Bluetooth connections between

could not be made.

player and stereo headset.

 

 

If you want to talk on your mobile phone, check if

 

you have set the player to <Discoverable> in the

 

<Bluetooth Settings> <Discover Option>.

 

If set to <Non-Discoverable>, you can’t find the

 

player on your mobile phone.

132 _ troubleshooting