58 _ troubleshooting
PROBLEM SOLUTION
Battery life differs from
what is stated in the
manual.
•The battery life can vary depending on the
sound mode and display settings.
•Battery life may be shortened when the player
is left for extended periods in low or high
temperatures.
EmoDio Program
malfunction.
•Check if your PC meets the basic system
requirements.
Connection to your PC
is disabled.
•Check the USB plug if it’s correctly connected
and try again.
•Run Windows Update on your PC. Select Key
Updates and Service Packs, then update all.
Reboot your PC and reconnect.
Thefi le transfer rate is
too slow.
•If you are running multiple programs including
<EmoDio> on your PC, the fi le transfer rate will
be slow. Exit unnecessary programs and try
transferring again.
Player isn’t playing.
•Check if the available fi le has been saved in
the memory.
•Check if the music fi le is damaged.
•Check if there is enough battery power.