Sanitaire S107 warranty Problem Solving, Problem Cause Solution

PROBLEM SOLVING

NOTE: Turn off the switch and unplug the electrical cord before servicing.

PROBLEM	CAUSE	SOLUTION
Motor will not start.	 Electric Plug	 Push plug securely into outlet.
		 Try another outlet.
		 Check circuit breaker.
	 Check Power Switch	 Make sure power switch is on.
Does not clean the carpet	 Dust Cup and Filter	 Empty the dust cup and clean or replace the fi lter.
or fl oor.		Hint: If picking up fi ne dust, the dust cup may
		not look full but a fi ne substance tends to reduce
		suction when it blocks the airfl ow through the fi lter.
	 Brush Roll	 Be sure dust cup is properly installed in hand vac.
		 Clean hair and thread from bristles and end cap
	 Intake Nozzle	area. Replace brush roll if bristles are worn.
		 Remove hand vacuum from base and look for
		blockage in the air path from the fl oor nozzle to the
		hand vacuum. Lay the stick vacuum fl at and use a
		screwdriver to pull the blockage up and out of the
		air path. Reattach the hand vacuum; turn the unit
		on to clear any remaining debris. Remove hand
		vacuum and recheck for additional clogs. Repeat
		above steps if needed.
No suction.	 Filter	 Clean or replace the fi lter. Hint: If picking up fi ne
		dust, the dust cup may not look full, but a fi ne
		substance tends to reduce suction when it blocks
	 Intake Nozzle	the airfl ow through the fi lter.
		 Remove hand vacuum from base and look for
		blockage in the air path from the fl oor nozzle to the
		hand vacuum. Lay the stick vacuum fl at and use a
		screwdriver to pull the blockage up and out of the
		air path. Reattach the hand vacuum; turn the unit
		on to clear any remaining debris. Remove hand
		vacuum and recheck for additional clogs. Repeat
		above steps if needed.
Noise from brush roll area.	 Brush Roll	 Remove and clean debris from brush roll area.
		 Clean hair and threads from brush roll.
Brush roll not turning.	 Brush Roll	 Remove and clean debris from brush roll area.
	 Power Switch	 Clean hair and threads from brush roll.
		 Switch has three positions; off (O), suction only (I)
		and suction with brush roll (IIII).
	 Hand Vacuum Secured	 Remove hand vacuum from base. Reinstall into
		base by pushing fi rmly until hand vac locks into
		place.
How to maintain brush roll.	 Brush Roll Area	 Remove and clean debris from brush roll area.
		 Clean hair and threads from brush roll.
		 Do not attempt to lubricate the bearings in the
		brush roll. They are permanently lubricated at the
		factory.
	 Brush Roll Belt	 The brush roll belt is a cogged design that should
		not require replacement.

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