PROBLEM SOLVING
NOTE: Turn OFF the power switch and unplug the electrical cord before servicing.
PROBLEM
Motor won’t start
No suction at end of hose
Reduced suction
Cleaner shuts off
General questions
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CAUSE
Electric plug
Power switch not turned “ON”
Full paper bag
Hose
Front cover not latched
Full paper bag
Slip ring open
Hose
Internal safety thermostat trips
Cord connection at hose
Assembly or related attachments
SOLUTION
Push plug securely into outlet.
Try another outlet.
Check circuit breaker.
Make sure power switch is “ON.”
Replace paper bag.
Remove any clogs from hose that restrict airfl ow, then try again.
Push front cover until it latches fi rmly.
Replace paper bag.
Rotate slip ring on wand until hole is covered.
Remove any clogs from hose that restrict airfl ow, then try again.
Unplug cleaner and check for obstructions in hose, wands and attachments.
Check for full paper bag.
Clean/replace motor fi lter.
Check powerhead and hose plugs for proper connection.
Call
8 am to 7:30 pm Monday - Friday, and 10 am to 6:30 pm Saturday, CST.
Know the model number and serial number when you call.
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