TROUBLESHOOTING

Before calling for assistance, please look for the condition that most closely resembles your problem

in the following charts, then follow the instructions for that condition. Visit our web site at www.sanyoctv.com or call toll free 1-800-877-5032.

TV Turns off by itself

Check antenna

 

Was the connector loose or disconnected?

 

connection.

 

 

 

Yes. Problem could be auto shutdown due to loss of signal. (See page 4.)

 

 

 

 

 

 

 

No.

 

Press the POWER key.

 

 

 

 

 

 

 

 

 

 

 

 

 

Did the TV come on?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Yes. Sleep Timer may have been set.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No.

 

Unplug the TV for a few seconds. Reconnect and press POWER.

 

 

 

 

 

 

 

 

 

 

 

No Picture or Poor Picture

Change Channels. Is picture ok?

Yes. Problem is with signal (station, cable, or satellite reception).

No.

 

Turn off household/shop appliances such as, vacuum, blender, drill, etc.

 

 

 

 

 

Did picture improve?

 

 

 

 

 

 

 

 

 

 

Yes. Problem was interference from an appliance.

 

 

 

 

 

 

 

 

 

 

 

 

No.

 

Adjust antenna direction/alignment. / Press the RESET key twice

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(personalized settings will be reset to factory defaults).

Poor color or no color

Change Channels. Is color better?

Yes. Problem is with program or signal (station, cable, or satellite reception). No. Adjust antenna direction/alignment.

Did color improve?

Yes. Antenna was not adjusted properly for the channel you’re watching.

No. Press the RESET key twice (personalized settings will be reset to factory defaults).

I don’t recognize words in the on-screen menu

Press the RESET Do you recognize the menu words now?

key twice Yes. A language other than English was selected.

(personalized settings will be reset to factory defaults).

(Continued on page 12.)

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