TROUBLESHOOTING (Continued)

No sound

Press and hold the Volume key.

No Captioning

Is the program you are watching closed-captioned?
Do you hear any sound now?Yes. Mute function was activated or Volume was turned down.No. Change Channels.

Do you hear any sound now?

Yes. Problem is with program or signal (station, cable, or satellite reception). No. Adjust antenna direction/alignment.

Yes. Set captioning on. Press the Caption key then press the 0 key to highlight Caption1. No. Tune to a channel that is broadcasting a closed-captioned program.

A Black box appears on the screen

Change Channels Did the black box disappear or disappear briefly then reappear?Yes. TV station is broadcasting a Caption text signal without any textual data.

Press the RESET key twice (customized settings will be reset to factory defaults). To retain customized settings, just turn captioning off (see page 10).

My remote control will not operate my Television

Be sure to point the remote control at the TV.
Does the remote control work now?Yes. There may have been an object between the Remote and TV.No. Replace the batteries or confirm that the batteries are properly installed.

Cannot select or scan some channels

Press the RESET key twice (personalized settings will be reset to factory defaults).

Did the problem go away?Yes. It may have been the channel scan memory or V-Guide settings.

The cabinet makes a popping sound

This is a normal condition during the warm-up and cool down of the plastic cabinet parts.

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