COMMONLY ASKED QUESTIONS

If you have a question about the camera operation, you might find the answer in this compilation of commonly asked questions.

 

Question

Answer

Action

 

Why doesn’t the

Due to cold

Place the camera in

 

power turn on?

temperatures, the

your pocket to warm

 

 

battery pack

it up before using it.

 

 

temporarily lost its

 

 

 

power.

 

 

 

 

 

 

Why is the battery

The ambient

Keep the battery

 

pack consumed

temperature is

pack in an

 

so quickly even

very low.

environment of 10 to

 

after it was fully

 

40°C (50 to 104°F).

 

recharged?

 

 

 

 

 

 

 

Why doesn’t

The battery pack

Replace with a new

 

recharging end?

life has expired.

battery pack. If this

 

 

 

is not effective,

 

 

 

consult your dealer.

Power

Why does the

The remaining

Replace the battery

icon

battery pack

pack with a fully

 

power is low.

charged one.

 

 

 

appear?

 

 

 

While the camera

The battery pack

Disconnect the

 

is connected to

temperature is too

camera from the

 

the USB

high or too low.

computer, allow the

 

connector, the

Immediately

battery pack or

 

multi-indicator is

before connecting

camera to return to

 

slowly flashing red

the camera to a

room temperature,

 

and the battery

computer, you

and then reconnect

 

pack cannot be

recorded a video

it to the computer.

 

charged.

clip, for example,

 

 

 

thereby raising

 

 

 

the camera’s

 

 

 

internal

 

 

 

temperature.

 

 

 

 

 

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