Appendix
About Folder and File Names
Your camera automatically creates specific directory of folder in the internal memory cards to organize captured images, videos and audio files.
File Naming
File names begin with "SANY" and followed by a
If the highest folder number is 999 and the highest file number exceeds 9999, the camera will display the warning message "Folder cannot be created". When this happens, try one of the following ways:
•Reset the file number. See "Setting File Numbering" on page 58.
Do not change the folder and file names in the memory card using your PC. It may be unable to playback the data using the camera.
Troubleshooting
| Problem |
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| Camera does not turn on. |
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| The batteries may be exhausted. Charge or replace the batteries. |
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Camera turns off |
| Press Power button to turn on the camera. |
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automatically. |
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| LCD turns dark. |
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| Press any button except the Power button to turn on the LCD. |
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Empty battery icon is |
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displayed on the LCD, then |
| Batteries are exhausted, please replace or recharge. |
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the camera turns off. |
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| LCD monitor displays |
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| There is no image file in the memory card. Image file format may not be |
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| "No image". |
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| supported. |
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LCD monitor displays |
| Function is only available for specific file types. File format is not |
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"Not available for this file". |
| supported. |
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| LCD monitor displays |
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| Memory card is full. Replace the memory card with a new one or delete |
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| "Memory full". |
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| unnecessary images. |
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LCD monitor displays |
| This file is locked. Unlock the file. See "Protect" on page 51. |
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"File locked". |
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| LCD monitor displays |
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| The memory card is protected. Remove the card and slide the |
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| "Card locked". |
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LCD monitor displays |
| The card may be damaged. You can either change the card or wipe to |
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"Format error". |
| clean the connected points. |
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| LCD monitor displays |
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| The memory card is protected. Remove the card and slide the |
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| "Copy error". |
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| The memory card is full. Replace card or delete unnecessary files. |
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No image displays on the |
| Incorrect |
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TV screen. |
| your TV system. |
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| Do not force the lens to go back. |
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| The lens got stuck up. |
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| The type of the battery used may be incorrect or the battery power level |
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| is too low. Change the battery or charge the battery before using the |
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| camera. |
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