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SATO 424e, GT408, GT412, GT424e, GT412 SAMPLE TEST LABEL

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Unit 5: Troubleshooting

SATO GT4xxe Series Operator Manual PN 9001138B Page 5-13

Figure 5-3, Sample Test Label

NOTE: The only print problem that the following sample test label does not

display is fading of print image from one side of the label to the other. This is

the result of improper print head balance.

D S W 3D S W 2D S W 1

N O N E

SAMPLE TEST LABEL

Label Contents Will Vary D epending on Test Label Type .

Compare this scale on each

side to ensure the print is

evenly spaced horizontally.

Compare this scale on each

side to ensure the print is

evenly spaced vertically.

Visually inspect

these rows for voids

indicating defective

head elements.

Displays the dip

switch setting s at

the time of print.

Clear line in pr int

indicates the ribbon

was wrinkled during

printing.

Line sharpness is

determined by print

speed and darkness.

Contents

Main Page TABLE OF CONTENTS INTRODUCTION TECHNICAL DATA INSTALLATION PRINTER CONFIGURATION TROUBLESHOOTING MAINTENANCE Page ABOUT THIS MANUAL GENERAL DESCRIPTION Unit 1: Introduction SATO GT4xxe Series Operator Manual PN 9001138B Page 1-4 CONTROL FEATURES Figure 1-2, Operator Panel POWER ON LINE STATUS LABEL RIBBON LINE FEED LED Indicators TECHNICAL DATA Page PRINT MEDIA RIBBON SENSING CHARACTER FONT CAPABILITIES BAR CODE CAPABILTIES REGULATORY Page UNPACKING & PARTS IDENTIFICATION PRINTER INSTALLATION SITE LOCATION CABLE CONNECTION MEDIA SELECTION MEDIA & RIBBON LOADING Page INTERFACE SELECTION RS232C SERIAL INTERFACE RS232C SERIAL INTERFACE SIGNALS PIN DIRECTION SIGNAL DEFINITION CABLE REQUIREMENTS DB9 DB25 HOST CONNECTION DB9 PRINTER IEEE1284 PARALLEL INTERFACE UNIVERSAL SERIAL BUS (USB) ADAPTER LOCAL AREA NETWORK (LAN) ETHERNET 802.11B WIRELESS RECEIVE BUFFER ACK/NAK PROTOCOL ACCESSORIES INSTALLATION EXTERNAL SIGNAL CONNECTOR MEMORY EXPANSION INTERFACE UPGRADE LABEL CUTTER INSTALLATION LABEL PEELER INSTALLATION Page SATO GT4xxe Series Operator Manual PN 9001138B Page 4-2 CONFIGURATION MODES Figure 4-1, Normal Mode NORMAL MODE SATO GT4xxe Series Operator Manual PN 9001138B Page 4-3 USER MODE Figure 4-2, User Mode SATO GT4xxe Series Operator Manual PN 9001138B Page 4-4 ADVANCED MODE Figure 4-3, Advanced Mode SATO GT4xxe Series Operator Manual PN 9001138B Page 4-5 IEEE1284 INTERFACE SETUP MODE Figure 4-4, IEEE1284 Interface Setup Mode SATO GT4xxe Series Operator Manual PN 9001138B Page 4-6 RS232C INTERFACE SETUP MODE Figure 4-5, RS232C Interface Setup Mode SATO GT4xxe Series Operator Manual PN 9001138B Page 4-7 CENTRONICS INTERFACE SETUP MODE Figure 4-6, Centronics Interface Mode SATO GT4xxe Series Operator Manual PN 9001138B Page 4-8 LAN INTERFACE SETUP MODE Figure 4-7, LAN Interface Setup Mode SATO GT4xxe Series Operator Manual PN 9001138B Page 4-9 USB INTERFACE SETUP MODE Figure 4-8, USB Interface Setup Mode SATO GT4xxe Series Operator Manual PN 9001138B Page 4-10 CARTRIDGE MODE Figure 4-9, Cartridge Mode SATO GT4xxe Series Operator Manual PN 9001138B Page 4-11 SEMBL MODE Figure 4-10, SEMBL Mode SATO GT4xxe Series Operator Manual PN 9001138B Page 4-12 TEST PRINT MODE Figure 4-11, Test Print Mode DOWNLOAD MODE HEX DUMP MODE SATO GT4xxe Series Operator Manual PN 9001138B Page 4-15 BOOT DOWNLOAD MODE Figure 4-14, Boot Download Mode SATO GT4xxe Series Operator Manual PN 9001138B Page 4-16 DATA SAVE MODE Figure 4-15, Data Save Mode SATO GT4xxe Series Operator Manual PN 9001138B Page 4-17 DEFAULT SETTINGS MODE Figure 4-16, Default Settings Mode SATO GT4xxe Series Operator Manual PN 9001138B Page 4-18 PRINT CANCEL MODE Figure 4-17, Print Cancel Mode SATO GT4xxe Series Operator Manual PN 9001138B Page 4-19 PRINT DARKNESS DEFAULT MODE Figure 4-18, Print Density Default Mode SATO GT4xxe Series Operator Manual PN 9001138B Page 4-20 SERVICE MODE Figure 4-19, Service Mode SATO GT4xxe Series Operator Manual PN 9001138B Page 4-21 FACTORY MODE Figure 4-20, Factory Mode Page NORMAL MODE (4-1) Page USER MODE (4-2) Page Page Page Page Page Page Page Page CARTRIDGE MODE (4-9) SEMBL MODE (4-10) TEST PRINT MODE (4-11) DOWNLOAD MODE (4-12) HEX DUMP MODE (4-13) BOOT DOWNLOAD MODE (4-14) DATA SAVE MODE (4-15) DEFAULT SETTINGS MODE (4-16) PRINT CANCEL MODE (4-17) PRINT DENSITY DEFAULT MODE (4-18) Page Page Page Page Page FACTORY MODE (4-20) OPERATIONAL ADJUSTMENTS Figure 4-21, Sensor & Accessory Positioning LABEL PR INT DIRECTI ON SATO GT4xxe Series Operator Manual PN 9001138B Page 4-50 Figure 4-22, Print Base Reference Position LABEL PR INT DIRECTI ON SATO GT4xxe Series Operator Manual PN 9001138B Page 4-51 Page SATO GT4xxe Series Operator Manual PN 9001138B Page 5-2 SATO GT4xxe Series Operator Manual PN 9001138B Page 5-3 SATO GT4xxe Series Operator Manual PN 9001138B Page 5-4 SATO GT4xxe Series Operator Manual PN 9001138B Page 5-5 SATO GT4xxe Series Operator Manual PN 9001138B Page 5-6 TROUBLESHOOTING TABLE IMAGE VOIDS LIGHT PRINT IMAGES UNEVEN PRINT DARKNESS SMEARED PRINT IMAGES LCD FIELD ILLUMINATED BUT WITHOUT WORDS OR NO DISPLAY AT ALL NO PRINTED IMAGE MEANDERING MEDIA PRINTER CREATES A BLANK LABEL INCORRECT LABEL POSITIONING INTERFACE TROUBLESHOOTING PARALLEL INTERFACE RS232 SERIAL INTERFACE LAN EHTERNET INTERFACE UNIVERSAL SERIAL BUS (USB) INTERFACE TEST PRINT TROUBLESHOOTING HEX DUMP MODE SATO GT4xxe Series Operator Manual PN 9001138B Page 5-12 TEST LABEL PRINTING Figure 5-2, Test Print Mode Figure 5-3, Sample Test Label SATO GT4xxe Series Operator Manual PN 9001138B Page 5-13 Label Contents Will Vary D epending on Test Label Type . SAMPLE TEST LABEL SATO GT4xxe Series Operator Manual PN 9001138B Page 5-14 SENSOR LOCATIONS LABEL PRINT DIRECTION Figure 5-4, Sensor Locations Page CLEANING PROCEDURES REPLACEMENT PROCEDURES PRINT HEAD REPLACEMENT PLATEN ROLLER REPLACEMENT Page ADJUSTMENT PROCEDURES PRINT HEAD ALIGNMENT PRINT HEAD PRESSURE ADJUSTMENT PRINT HEAD BALANCE ADJUSTMENT RIBBON GUIDE ADJUSTMENT LABEL SENSOR POSITIONING POTENTIOMETER ADJUSTMENTS