Troubleshooting
If you have problems with your phone, please check below for helpful hints:
BLANK OR FAINT LCD
•Check and adjust the LCD Contrast. Check the line cord. Connect the telephone cord. Check batteries, Check adapter power adapter connection to phone and wall.
PHONE WILL NOT RING
•Check ringer switch on the back of the phone. If ringer is on, you may have too many communication devices hooked to a single line. A communication device can be a phone, modem or facsimile (FAX) machine. Contact your telephone company for help in calculating the limit for your residence or business line.
NO DIAL TONE
•Verify that the line cord is plugged in correctly.
•Verify that the line cord connection is correct and tightly secured.
CALLER ID WILL NOT WORK PROPERLY/NO CALL DATA RECEIVED
Caller ID data can take up to two rings to appear on the screen. If data does not appear, or does not appear correctly check the following:
•Call your telephone company to verify that your caller ID services are active.
•If you have an answering machine connected to this Phone, ensure that your answering machine is set to answer after at least two rings.
•Do not answer the call before two rings.
•Contact your telephone company if the problem continues for more than 24 hours. The telephone company may be experiencing temporary line problems.
NO RESPONSE ON LCD DISPLAY
•If you have experienced a power failure or the AC adapter has not been connected to the phone for a period of time, the batteries for memory back up could become weak or dead. If the display screen does not respond after the power is restored and/or the AC adapter is reconnected, replace the batteries with new ones.
17
