Troubleshooting

The following table contains the common problems and the solutions to these problems. Please check this list before you contact the technicians.

 

Problems

Solutions

 

 

Connect power cord correctly.

 

NO PICTURE

Turn on power.

 

Connect video cable correctly.

 

 

Select the input signal source with proper cable connection with

 

 

the source button.

 

ABNORMAL

Match the colors on the cables to the ports off the back of the

 

COLORS

television. I.E. red cable to red colored port.

 

PICTURE IS TOO

Adjust your contrast, brightness and lamp settings from the

 

DARK

OSD Menu. For adjust controls, refer to page 27.

 

AUDIO ONLY NO

Make sure you have connected both your video and audio

 

PICTURE

cables.

 

 

The TV’s tuner signal must not be lower than 65 %.

 

PICTURE ONLY NO

Make sure the audio cable is connected.

 

AUDIO

Readjust your volume via the remote control.

 

 

The TV’s tuner signal must not be lower than 65 %.

 

 

Turn off the TV, unplug it from the socket. Remove the

 

 

batteries out of the remote for 30 minutes. Press the remote

 

REMOTE CONTROL

buttons and the power button randomly for a good 2 seconds,

 

DOES NOT WORK

and then reinstall the batteries. Try the remote to see if it

 

 

works. For battery removal instructions, refer to page 13.

 

 

The TV’s remote sensor is also housed in the same place as

 

 

the power indicator light. Please make sure there is line of sight

 

 

from the remote control’s front sensor to the remote sensor of

 

 

the TV.

 

CANNOT RECEIVE

The TV’s tuner signal must not be lower than 65 %. Change

 

SUFFICIENT

the direction of your antenna and rescan your channels. If you

 

CHANNELS

have cable call up your cable company and ask about signal

 

THROUGH THE

strength of your local cable.

 

ATSC/NTSC TUNER

 

 

 

Please adjust your picture setup and make sure the saturation

 

NO COLOR

and the RGB are not turned all the way down. For adjustment

 

 

controls refer to page 27.

 

 

The TV’s tuner signal must not be lower than 65 %. Check your

 

 

signal.

 

WEAK SIGNAL OR

The TV’s tuner signal must not be lower than 65 %. Change

 

NO PROGRAM

the direction of your antenna and rescan your channels. If you

 

SYMBOL ON

have cable call up your cable company and ask about signal

 

SCREEN

strength of your local cable.

 

TV’S UNIVERSAL

This television follows SONY’s universal remote code. To

 

REMOTE CODE

find the actual code you must read through your own

 

 

universal remote’s guide book.

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SCEPTRE E Series LED HDTV User Manual

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Sceptre Technologies E Series user manual Troubleshooting, Problems Solutions