Problems

Solutions

MY TV PICTURE IS

Check to see if you are under POWER SAVING mode for your

VERY DIM

picture mode. Keep pressing the PICTURE button on the

 

remote control to cycle out of POWER SAVING.

 

 

MY CELL PHONE

Check if you connected to HDMI3 or another HDMI since ONLY

DOES NOT WORK

HDMI2 works with MHL. If it still doesn’t work make sure you

WHEN I CONNECT

have the correct MHL cable (some have more pins than others).

MHL CABLE TO MY

Ultimately, please consult your cell phone manufacturer for

CELL PHONE

compatibility issues.

 

 

UNDER MHL THE

For total control you will need to use the cell phone’s touch

TV’S REMOTE

screen. The TV’s remote have limited functions and its controls

WON’T CONTROL

are dependent on the program you are using.

THE CELL PHONE

 

 

 

I HAVE DIGITAL

This TV does not support QAM. You’ll need a cable box in

CABLE AND AFTER

order for the TV to work correctly. Make sure you have a

SCANNING FOR

HDMI cable connected to the cable box and to the TV.

CHANNELS I GOT

Afterwards turn on the TV and cable box and make sure

NOTHING!

your TV’s source is HDMI.

 

 

MY VIDEO IS BLACK

Make sure you are not using yellow video cable connecting to

AND WHITE UNDER

the YPbPr’s green port. If you are you’ll need to use AV as

YPBPR

your source instead of YPbPr.

 

 

I DON’T SEE AN

Check and make sure your video card supports that resolution

OPTION FOR THE

and the cable you are using is HDMI 1.4 or higher. Make sure

RESOLUTION 3840

the drivers are upgraded to the newest version possible.

x 2160 WHILE

 

CONNECTED TO

 

HDMI 1

 

 

 

- 53 -

www.SCEPTRE.com

SCEPTRE U50 UHD TV User Manual

Page 53
Image 53
Sceptre Technologies U50 user manual Hdmi cable connected to the cable box and to the TV, Your TV’s source is Hdmi