| driver by using either the “Add / Remove |
| Programs” icon or going into “System |
| Properties” and manually removing anything |
| under “Monitors” and “Display Adapters”. |
| 4. After removing all the drivers, please reboot |
| your computer and you should be able to see |
| windows. Please install your monitor driver |
| first, then your video card driver. Please |
| remember to make sure your refresh rate |
| should be at 60Hz. |
| If you are using DVI, please try out VGA to see if you are |
I CANNOT GET | able to achieve that resolution. If your VGA can then, |
THE | your video card’s DVI cannot support widescreen |
RESOLUTION | resolutions. |
1360X768 |
|
| Sometimes your video card will not read the monitor |
| correctly and will not allow you to achieve the resolution |
| you want. Rebooting your computer will solve the |
| situation. |
| You can also make sure your video card’s video drivers |
| are up to date. You can find what video card you have |
| by clicking on START then RUN. Type in “DXDIAG”. |
| When the diagnostic window pops up, click on the |
| DISPLAY tab. The program will tell you what video |
| chipset you have. Copy that name then search it with an |
| online search engine like GOOGLE™. Find your video |
| card company’s web address and search for newer |
| drivers. |
| If updating your drivers do not work, you probably have |
| one of the older video cards and cannot achieve a |
| widescreen resolution. You’ll need to upgrade your |
| video card to a newer one. |
| Check your 3.5 mm |
I DO NOT HEAR | connected correctly between the computer and the |
ANY SOUND | monitor. Check the volume of your computer and also |
FROM THE | the volume of the monitor. You can check the volume of |
SPEAKERS | the monitor by pressing the ▼ key. |
SCEPTRE X23 | Page35 |
