Scientific Atlanta DPR2320, EPR2320 For Information

For Information

If You Have Questions

If you have technical questions, contact your local cable service provider.

Bringing the Interactive

Experience Home

Scientific-Atlanta, Inc. 5030 Sugarloaf Parkway, Box 565447 Lawrenceville, GA 30042

770.236.5000 www.scientificatlanta.com

Product and service availability subject to change without notice.

November 2003 Printed in USA Part Number 4004215 Rev B

Contents

Main WebSTAR DPR2320 and EPR2320 Gateway Cable Modems Users Guide Introduction Benefits and Features In This Guide IMPORTANT RULES FOR SAFE OPERATION Note to Installer AVIS CAUTION Read and Retain These Instructions Accessories Ventilation Overloading Object and Liquid Entry Lightning and Power Surges Power Cord Protection Power Sources Grounding Damage that Requires Service Whats In the Carton? Front Panel Description Back Panel Description Where is the Best Location for My Gateway Cable Modem? What are the System Requirements for Internet Service? Minimum System Requirements for a PC Minimum System Requirements for Macintosh System Requirements for an Ethernet Connection How Do I Set Up My High-Speed Internet Access Account? I Do Not Have a High-Speed Internet Access Account I Already Have an Existing High-Speed Internet Access Account How Do I Connect My Devices to Use the Internet? How Do I Connect My Devices to Use the Internet? Connecting and Installing Internet Devices To connect devices To install the gateway cable modem How Do I Configure TCP/IP Protocol? Configuring TCP/IP on Your Internet Devices To configure Windows 95, 98, 98SE, or ME systems To configure Windows 2000 systems To configure Windows XP systems To configure Macintosh systems How Do I Install USB Drivers? Installing USB Drivers To install Windows 98SE and Windows ME USB drivers To install Windows 2000 drivers To install Windows XP drivers How Do I Troubleshoot My Internet Service Installation? I cannot connect to the Internet My gateway cable modem does not register an Ethernet connection My gateway cable modem does not register a cable connection I need to renew the IP address on my PC To renew the IP Address for Windows 95, 98, 98SE, and ME systems To renew the IP Address for Windows 2000, NT, or XP systems What are the Requirements for Ethernet Network Devices? How Many Ethernet Network Devices Can I Connect? What are the Wiring Requirements for Ethernet Networking? Do I Need to Configure the TCP/IP Protocol on My Computer? How Do I Select and Place Ethernet Network Devices? Where is the Best Location for My Ethernet Network Devices? WebSTAR DPR2320 and EPR2320 Gateway Cable Modems Users Guide How Do I Connect Ethernet Network Devices? Connecting Ethernet Devices To connect Ethernet devices What are the Requirements for USB Network Devices? How Many USB Devices Can I Connect? What are the Wiring Requirements? Do I Need to Install USB Drivers on My Computer? How Do I Select and Place USB Network Devices? Where is the Best Location for My USB Network Devices? How Do I Connect USB Network Devices? Connecting USB Devices To connect USB devices What are the Requirements for Wireless Network Devices? How Many Wireless Devices Can I Connect? What are the Requirements for Wireless Networking? How Do I Select and Place Wireless Network Devices? Where is the Best Location for My Wireless Network Devices? How Do I Install Wireless Network Devices? Installing Wireless Network Devices To install wireless network devices How Do I Configure the Gateway Cable Modems? Configuring the Gateway Cable Modem About Your Modem Page Example About Your Modem Page Description Page Setup Page Section Headings Basic Settings Advanced Settings Firewall Wireless Configuring Your Password Settings Setup Basic Settings Password Settings Page Example Configuring the Default Settings Setup Basic Settings Network Configuration Page Example Setup Basic Settings Network Configuration Page Description Configuring and Managing IP Addresses Setup Basic Settings IP Management Page Example Setup Basic Settings IP Management Page Description Reserving IP Addresses Setup Basic Settings Fixed CPE IP Assignment Page Example Setup Basic Settings Fixed CPE IP Assignment Page Description Restarting the Gateway Modem Setup Basic Settings - Restart Cable Modem Page Example Enabling and Disabling Advanced Features Setup Advanced Settings Options Page Example Setup Advanced Settings Options Page Description Configuring IP Address Filters Setup Advanced Settings IP Filtering Page Example Setup Advanced Settings IP Filtering Page Description Configuring MAC Address Filters Setup Advanced Settings MAC Filtering Page Example Setup Advanced Settings MAC Filtering Page Description Setting Up MAC Address Filters Configuring and Enabling TCP and UDP Port Filters Setup Advanced Settings Port Filtering Page Example Setup Advanced Settings Port Filtering Page Description Configuring Port Forwarding for Local IP Addresses Setup Advanced Settings Port Forwarding Page Example Setup Advanced Settings Port Forwarding Page Description Configuring TCP/UDP Port Triggers Setup Advanced Settings Port Triggers Page Example Setup Advanced Settings Port Triggers Page Description Configuring the DMZ Host Setup Advanced Settings DMZ Host Page Example Setup Advanced Settings DMZ Host Page Description Page Setup Firewall Web Filters Page Description Section Headings Content Filtering Web Features Keyword and Domain Blocking Trusted Computers Configuring Firewall Time of Day Access Filters Setup Firewall Time of Day Access Filter Page Example Configuring Firewall Event Logging and E-mail Alerts Setup Firewall Event Logging Page Example Setup Firewall Event Logging Page Description Configuring Your Wireless Access Point Parameters Setup Wireless Basic Page Example Setup Wireless Basic Page Description Page Setup Wireless Privacy Page Description For 128-bit WEP, only one 128-bit WEP key will be Page Page Setup Wireless Access Control Page Description Configuring Wireless Data Rates and WiFi Thresholds Setup Wireless Advanced Page Example Setup Wireless Advanced Page Description Having Difficulty? Frequently Asked Questions Q. What if I dont subscribe to cable TV? Q. How do I arrange for installation? Q. How does the gateway cable modem connect to my computer? Common Troubleshooting Issues Tips for Improved Performance Check and Correct How Do I Renew the IP Address on My PC? Renewing the IP Address on Your PC To renew the IP address for Windows 95, 98, 98SE, or ME systems To renew the IP address for Windows 2000, NT, or XP systems Front Panel Status Indicator Functions Initial Power Up, Calibration, and Registration Front Panel LED Status Indicators During Initial Power Up, Calibration, and Registration Front Panel LED Status Indicators During Initial Power Up, Calibration, and Registration Special Conditions Front Panel LED Status Indicators During Special Conditions Front Panel LED Status Indicators During Special Conditions Notices Trademarks Disclaimer Documentation Copyright Notice Software Use Notice FCC Compliance United States FCC Compliance FCC Declaration of Conformity Canada EMI Regulation For Information If You Have Questions If you have technical questions, contact your local cable service provider. Bringing the Interactive Experience Home