For Information, If You Have Questions | Scientific Atlanta EPR2320

For Information

If You Have Questions

If you have technical questions, contact your local cable service provider.

Scientific-Atlanta, Inc.	5030 Sugarloaf Parkway, Box 565447	Lawrenceville, GA 30042
770.236.5000		www.scientificatlanta.com

		Product and service availability subject to change without notice.
	Bringing the Interactive	© 2003 Scientific-Atlanta, Inc. All rights reserved.
	Bringing the Interactive	November 2003 Printed in USA	Part Number 4004215 Rev B
	Experience Home	November 2003 Printed in USA	Part Number 4004215 Rev B

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Scientific Atlanta EPR2320, DPR2320 manual For Information, If You Have Questions

Contents

WebSTAR DPR2320 EPR2320 Gateway Cable Modems User’s Guide Introduction Benefits and Features This Guide Cleaning the Equipment PlacementRead and Retain These Instructions Lightning and Power Surges AccessoriesVentilation Overloading Power Sources Power Cord ProtectionDamage that Requires Service Grounding What’s In the Carton? Front Panel Description Back Panel Description What are the System Requirements for Internet Service? Where is the Best Location for My Gateway Cable Modem? How Do I Set Up My High-Speed Internet Access Account? Do Not Have a High-Speed Internet Access AccountAlready Have an Existing High-Speed Internet Access Account How Do I Connect My Devices to Use the Internet? To connect devices To install the gateway cable modem How Do I Configure TCP/IP Protocol? Configuring TCP/IP on Your Internet DevicesTo configure Windows 95, 98, 98SE, or ME systems To configure Windows XP systems To configure Windows 2000 systems To configure Macintosh systems How Do I Install USB Drivers? Installing USB DriversTo install Windows 98SE and Windows ME USB drivers To install Windows XP drivers To install Windows 2000 drivers How Do I Troubleshoot My Internet Service Installation? Cannot connect to the InternetMy gateway cable modem does not register a cable connection To renew the IP Address for Windows 2000, NT, or XP systems Need to renew the IP address on my PC Do I Need to Configure the TCP/IP Protocol on My Computer? What are the Wiring Requirements for Ethernet Networking?What are the Requirements for Ethernet Network Devices? How Many Ethernet Network Devices Can I Connect? How Do I Select and Place Ethernet Network Devices? Where is the Best Location for My Ethernet Network Devices? How Do I Connect Ethernet Network Devices? Connecting Ethernet Devices To connect Ethernet devices Do I Need to Install USB Drivers on My Computer? What are the Wiring Requirements?What are the Requirements for USB Network Devices? How Many USB Devices Can I Connect? How Do I Select and Place USB Network Devices? Where is the Best Location for My USB Network Devices? How Do I Connect USB Network Devices? To connect USB devices What are the Requirements for Wireless Network Devices? How Many Wireless Devices Can I Connect?What are the Requirements for Wireless Networking? Where is the Best Location for My Wireless Network Devices? How Do I Select and Place Wireless Network Devices? Installing Wireless Network Devices How Do I Install Wireless Network Devices? To install wireless network devices How Do I Configure the Gateway Cable Modems? Configuring the Gateway Cable ModemAbout Your Modem Page Example Field Name About Your Modem Page Description Setup Page Example Setting Configuration Options Setup Page Section Headings Basic SettingsAdvanced Settings Field Name Description Firewall Wireless Configuring Your Password Settings Setting Up Your Password Setup Basic Settings Password Settings Page Example Setup Basic Settings Network Configuration Page Example Configuring the Default Settings LAN IP Setup Basic Settings Network Configuration Page Description Configuring and Managing IP Addresses Setup Basic Settings IP Management Page ExampleFunction Keys Setup Basic Settings IP Management Page Description Reserving IP Addresses Setup Basic Settings Fixed CPE IP Assignment Page Example Setup Basic Settings Fixed CPE IP Assignment Description Setup Basic Settings Restart Cable Modem Page ExampleRestarting the Gateway Modem Setup Advanced Settings Options Page Example Enabling and Disabling Advanced Features Format http//xxx.xxx.xxx.xxx8080 where Setup Advanced Settings Options Page Description Configuring IP Address Filters Setup Advanced Settings IP Filtering Page ExampleSetup Advanced Settings IP Filtering Page Description Setup Advanced Settings MAC Filtering Page Example Configuring MAC Address Filters Setting Up MAC Address Filters Setup Advanced Settings MAC Filtering Page Description Configuring and Enabling TCP and UDP Port Filters Setup Advanced Settings Port Filtering Page ExampleSetup Advanced Settings Port Filtering Page Description Setup Advanced Settings Port Forwarding Page Example Configuring Port Forwarding for Local IP Addresses Setup Advanced Settings Port Forwarding Page Description Setup Advanced Settings Port Triggers Page Example Configuring TCP/UDP Port Triggers Setup Advanced Settings Port Triggers Page Description Configuring the DMZ Host Setup Advanced Settings DMZ Host Page ExampleSetup Advanced Settings DMZ Host Page Description Setup Firewall Web Filters Page Example Content Filtering Setup Firewall Web Filters Page DescriptionWeb Features Section Headings Trusted Computers Keyword and Domain Blocking Setup Firewall Time of Day Access Filter Page Example Configuring Firewall Time of Day Access Filters Setup Firewall Event Logging Page Example Configuring Firewall Event Logging and E-mail Alerts Setup Firewall Event Logging Page Description Setup Wireless Basic Page Example Configuring Your Wireless Access Point Parameters Ssid Setup Wireless Basic Page Description Setup Wireless Privacy Page Example Setup Wireless Privacy Page Description Page Setup Wireless Access Control Page Example Configuring Wireless Access Point Access Control Setup Wireless Access Control Page Description Configuring Wireless Data Rates and WiFi Thresholds Setup Wireless Advanced Page Example Setup Wireless Advanced Page Description Having Difficulty? Frequently Asked Questions Don’t understand the front panel status indicators Common Troubleshooting IssuesModem does not register an Ethernet connection Modem does not register a cable connection Check and Correct Tips for Improved Performance Renewing the IP Address on Your PC How Do I Renew the IP Address on My PC? Front Panel Status Indicator Functions Initial Power Up, Calibration, and RegistrationNormal Operations Special Conditions Disclaimer TrademarksDocumentation Copyright Notice Software Use Notice United States FCC Compliance FCC ComplianceFCC Declaration of Conformity Canada EMI Regulation If You Have Questions For Information