Customer Service Operations

Warranty Service

Seagate offers worldwide customer support for Seagate products. Seagate distributors, OEMs and other direct customers should contact their Seagate Customer Service Operations (CSO) representative for warranty- related issues. Resellers or end users of drive products should contact their place of purchase or Seagate warranty service for assistance. Have your serial number and model or part number available.

Data Recovery Services

Seagate offers data recovery services for all formats and all brands of storage media. Our data recovery services labs are currently located throughout the world. . Additional information, including an online request form and data loss prevention resources, is available at http://services.seagate.com/index.aspx

Authorized Service Centers

Seagate Service Centers are available on a global basis for the return of defective products. Contact your customer support representative for the location nearest you.

USA/Canada/Latin America support services

For an extensive list of telephone numbers to technical support, presales and warranty service in USA/ Canada/Latin America, including business hours, go to the "Contact Us" page on www.seagate.com.

Global Customer Support

Presales, Technical, and Warranty Support

 

 

Call Center

Toll-free

Direct dial

 

USA, Canada,

 

 

 

and Mexico

1-800-SEAGATE

+1-405-324-4700

 

Data Recovery Services

 

 

 

Call Center

Toll-free

Direct dial

FAX

USA, Canada,

1-800-475-01435

+1-905-474-2162

1-800-475-0158

and Mexico

 

 

+1-905-474-2459

Europe, the Middle East and Africa Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Europe, the Middle East and Africa, go to the "Contact Us" page on www.seagate.com.

Asia/Pacific Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Asia/Pacific, go to the "Contact Us" page on www.seagate.com.

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Seagate ES.2 FC, ST31000640FC manual Warranty Service, Data Recovery Services Authorized Service Centers

ST31000640FC, ES.2 FC specifications

The Seagate ES.2 FC, model ST31000640FC, is a high-performance hard drive designed specifically for enterprise environments. This drive is engineered to provide reliable and efficient data storage, catering to the demands of critical business applications, data centers, and server infrastructures.

One of the standout features of the ST31000640FC is its large storage capacity. With a 1TB capacity, it offers ample space for storing vast amounts of data, making it an excellent choice for businesses that require extensive storage solutions. This capacity enables the drive to support extensive databases, applications, and virtualized environments without compromising performance.

The Seagate ES.2 FC utilizes Fibre Channel (FC) interface technology, which is known for its high-speed data transfer capabilities. Operating at 4 Gbps, this interface facilitates faster communication between the drive and the server, significantly enhancing overall system performance. The Fibre Channel technology also improves data integrity through its ability to manage large amounts of data traffic efficiently.

In terms of performance specifications, the ST31000640FC boasts a rotational speed of 7200 RPM and a sustained data transfer rate that offers quick access to information. Additionally, it features an advanced caching mechanism that optimizes read and write operations, ensuring rapid data retrieval and improved application responsiveness.

The drive's advanced error recovery and data protection mechanisms, such as the Seagate PowerTrim technology, work to minimize downtime and data loss. This is particularly crucial for enterprise applications that demand high availability and reliability. PowerTrim intelligently manages the drive’s internal resources to enhance performance and durability.

Another essential characteristic of the Seagate ES.2 FC is its enterprise-grade reliability. It boasts a mean time between failures (MTBF) rating of 1.2 million hours, indicating its robustness for continuous operation in demanding environments. Furthermore, it is designed to operate in a range of temperatures, ensuring consistent performance across various operational conditions.

Lastly, the Seagate ES.2 FC incorporates vibration tolerance and advanced acoustic performance features, which help to reduce noise and ensure quieter operation in data center environments. This makes it an attractive option for enterprises looking to optimize their infrastructure while minimizing disturbances.

In summary, the Seagate ES.2 FC, ST31000640FC hard drive is an excellent choice for enterprises seeking a balance of large storage capacity, high-speed performance, and reliability in a Fibre Channel environment. With its array of technologies and robust characteristics, it meets the rigorous demands of modern business storage needs.