Drive startup options

The drive’s motor will start spinning the discs based on the status of two sig- nals set by the host adapter. These two signals are called Start_1 and Start_2. There are four options as described below.

Option

Start_2 Start_1

Motor spin function

1

Low

Low

Motor spins up at DC power on.

2

High

Low

Motor spins up when the host adapter sends

 

 

 

the SCSI Start command.

3

Low

High

Motor spins up after a delay of 12 seconds

 

 

 

times the physical address of the drive.

4

High

High

The drive will not spin up.

Most systems that host only a couple of drives use option 1 to enable all of the drives to start up immediately when power is applied to the drives. Sys- tems hosting larger numbers of drives may be configured to start drives at various times to avoid overloading the capabilities of the host system’s power supply.

If you want to change the startup option for the drive, please refer to the documentation provided with your Fibre Channel host adapter or host sys- tem.

Troubleshooting

Drive does not spin up. Remove and then reinsert the drive into the drive bay on the host-supplied carrier or tray. Make sure the drive makes firm contact with the host’s FC backpanel connector. Also, check the drive startup options for the Start_1 and Start_2 signals controlled from your host adapter. See “Drive Startup Options” above for the four possi- ble startup options.

Computer does not seem to recognize the drive. Verify that the drive is enabled by the FC host adapter setup utility.

Seagate support services

For online information about Seagate products, visit www.seagate.com or e-mail your disc questions to DiscSupport@Seagate.com.

If you need help installing your drive, consult your dealer first. If you need additional help, call a Seagate technical support specialist. Before calling, note your system configuration and drive model number.

Africa

+1-405-324-4714

Netherlands

00 800-47324283

Australia

1800-14-7201

New Zealand

0800-443988

Belgium

00 800-47324283

Norway

00 800-47324283

China*

800-810-9668

Poland

00 800-311 12 38

Denmark

00 800-47324283

Spain

00 800-47324283

France

00 800-47324283

Sweden

00 800-47324283

Germany

00 800-47324283

Switzerland

00 800-47324283

Hong Kong

800-90-0474

Singapore

800-1101-150

Hong Kong†

001-800-0830-1730

Taiwan*

00-800-0830-1730

India

1-600-180-1104

Thailand

001-800-11-

0032165

 

 

 

Indonesia

001-803-1-003-2165

Turkey

00 800-31 92 91

40

 

 

 

Ireland

00 800-47324283

United Kingdom

00 800-47324283

Italy

00 800-47324283

USA/Canada/

1-800 SEAGATE

or

 

 

 

Japan

0034 800 400 554

Latin America

+1-405-324-4700

Korea

007 98 8521 7635

Other European

 

Malaysia

1-800-80-2335

countries

+1-405-324-4714

Middle East

+1-405-324-4714

 

 

*Mandarin

†Cantonese

Warranty. Contact your place of purchase or our web site (above).

Return Merchandise Authorization (RMA). Before returning the drive, verify that it is defective. Seagate Worldwide customer service centers are the only facilities autho- rized to service Seagate drives. Contact nearest center for return procedures and trade regulations.

Shipping the drive

Caution. Back up the data before shipping. Seagate assumes no responsibility for data lost during shipping or service. Shipping drive in an unapproved container voids the warranty. Pack the drive with original box and packing materials. Use no other materials. This prevents electrical and physical damage in transit.

© 2005 Seagate Technology LLC All rights reserved

Publication number: 100343674, Rev. A, May 2005, Printed in U.S.A.

Seagate and Seagate Technology are registered trademarks of Seagate Technology LLC. The Wave logo is a registered trademark or trademark of Seagate Technology LLC. Other product names are registered trademarks or trademarks of their owners. Seagate reserves the right to change, without notice, product offerings or specifica- tions.

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Seagate NL35 Series installation instructions Drive startup options, Troubleshooting, Seagate support services