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Seagate ST1000NM0001 Seagate Technology support services, Seagate Online Support and Services

Models: ST2000NM0001 ST1000NM0041 ST500NM0001 ST2000NM0021 ST1000NM0021 ST1000NM0001 ST500NM0041 ST500NM0021 ST2000NM0041

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1.0Seagate Technology support services

SEAGATE ONLINE SUPPORT and SERVICES

For information regarding products and services, visit http://www.seagate.com/www/en-us/about/contact_us/

Available services include:

Presales & Technical support

Global Support Services telephone numbers & business hours

Authorized Service Centers

For information regarding Warranty Support, visit http://www.seagate.com/www/en-us/support/warranty_&_returns_assistance

For information regarding Data Recovery Services, visit http://www.i365.com

For Seagate OEM & Distribution partner portal, visit https://direct.seagate.com/portal/system

For Seagate reseller portal, visit http://spp.seagate.com

Constellation ES.1 SAS Product Manual, Rev. E

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Seagate ST1000NM0001, ST1000NM0021, ST1000NM0041 Seagate Technology support services, Seagate Online Support and Services

Contents

ST1000NM0041 ST500NM0041 Standard Models Self-Encrypting Drive ModelsSED Fips 140-2 Models ST2000NM0041 Revision history Contents Installation Defect and error managementAbout Fips About self-encrypting drives Interface requirementsPage Constellation ES.1 SAS Product Manual, Rev. E List of Figures Constellation ES.1 SAS Product Manual, Rev. E Seagate Online Support and Services Seagate Technology support servicesModel Number Self-Encrypting Drive SED Fips 140-2 Level ScopeStandards Applicable standards and reference documentationElectromagnetic compatibility Electromagnetic susceptibilityElectromagnetic compliance for the European Union Electromagnetic complianceAustralian C-Tick Korean KCCChina Restriction of Hazardous Substances RoHS Directive European Union Restriction of Hazardous Substances RoHSSelf-Encrypting Drives Reference Manual Reference documentsGeneral description Standard features Media descriptionPerformance Reliability Factory-installed optionsFormatted capacities Programmable drive capacityInternal drive characteristics Performance characteristicsSeek performance characteristics Access timeStart/stop time General performance characteristicsCache operation Prefetch/multi-segmented cache controlPrefetch operation Caching write dataError rates Reliability specificationsRecoverable Errors Unrecoverable ErrorsSeek errors Reliability and serviceInterface errors Preventive maintenanceControlling S.M.A.R.T 4 S.M.A.R.TPerformance impact Reporting controlTemperature Log Page 0Dh Parameter Code Description Predictive failuresThermal monitor Drive Self Test DST State of the drive prior to testingDST failure definition ImplementationShort test Function Code 001b Short and extended testsExtended test Function Code 010b Log page entriesShipping Product warrantyStorage Product repair and return informationPhysical/electrical specifications PowerChoiceTM power managementPowerChoice modes DC power requirements AC power requirementsRegulation ±5% Constellation ES.1 SAS Product Manual, Rev. E Constellation ES.1 SAS Product Manual, Rev. E General DC power requirement notes Power sequencingConducted noise immunity TB model current profiles Current profilesConstellation ES.1 SAS Product Manual, Rev. E GB model current profiles 2TB models in 3Gb operation Power dissipation2TB models in 6Gb operation 1TB models in 3Gb operation 1TB models in 6Gb operation 500GB models in 3Gb operation 500GB models in 6Gb operation Temperature a. Operating Environmental limitsRelative humidity Effective altitude sea level a. Operating Shock and vibrationShock Recommended mounting Vibration a. Operating-normalAir cleanliness AcousticsCorrosive environment Mounting configuration dimensions Mechanical specificationsPurpose About FipsValidation Program Seagate Enterprise SEDExample of Fips tamper evidence labels Admin SP Controlled accessAbout self-encrypting drives Data encryptionRandom number generator RNG Authenticated firmware downloadDrive locking Data bandsSupported commands Power requirementsSanitize Cryptographic Erase RevertSPDefect and error management Drive internal defects/errorsDrive error recovery procedures SAS system errors Background Media Scan Media Pre-ScanDeferred Auto-Reallocation Idle Read After Write Setting and determining the current Type LevelProtection Information PI Levels of PIIdentifying a Protection Information drive Drive orientation InstallationAir flow CoolingGrounding Drive mountingInterface requirements SAS featuresDual port support Supported commands Scsi commands supportedSupported commands Supported commands Supported commands Mode Sense data Inquiry dataConstellation ES.1 inquiry data Page Mode Sense data changeable and default values for 2TB drives Mode Sense data changeable and default values for 1TB drives 3a 38 60 30 00 00 02 Miscellaneous operating features and conditions Miscellaneous featuresMiscellaneous status SAS physical interface Datum B Section C C Section a a Connector requirements Physical characteristicsElectrical description Pin descriptionsPower Signal characteristicsSAS transmitters and receivers Ready LED OutLED drive signal SAS-2 Specification ComplianceDifferential signals General interface characteristicsConstellation ES.1 SAS Product Manual, Rev. E Numerics IndexKCC Msid Mtbf See also cooling Page Constellation ES.1 SAS Product Manual, Rev. E Page Americas Seagate Technology LLC