10.0Seagate Technology support services

Online services

Internet

www.seagate.com for information about Seagate products and services. Worldwide support is available 24 hours daily by e-mail for your questions.

Presales Support: www.seagate.com/support/email/email_presales.html or Presales@Seagate.com

Technical Support: www.seagate.com/support/email/email_disc_support.html or DiscSupport@Seagate.com

mySeagate

my.seagate.com is the industry’s first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to man- age their Seagate account functions. Submit pricing requests, orders and returns through a single, password- protected Web interface—anytime, anywhere in the world.

spp.seagate.com

spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the ben- efits or to register, go to spp.seagate.com, any time, from anywhere in the world.

Seagate Service Centers

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as product availability and compatibility.

Technical Support

Seagate technical support is available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration information and your “ST” model number available.

SeaTDD(+1-405-324-3655)is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist during normal business hours for the call center in your region.

Customer Service Operations

Warranty Service

Seagate offers worldwide customer support for Seagate drives. Seagate distributors, OEMs and other direct customers should contact their Seagate Customer Service Operations (CSO) representative for warranty- related issues. Resellers or end users of drive products should contact their place of purchase or one of the Seagate CSO warranty centers for assistance. Have your drive’s “ST” model number and serial number avail- able.

Cheetah T10 SAS Product Manual, Rev. A

73

Page 79
Image 79
Seagate ST3300555SS, ST3146755SS Seagate Technology support services, Internet MySeagate Spp.seagate.com, Presales Support

ST3300555SS, ST3146755SS, ST373355SS specifications

The Seagate ST373355SS, ST3146755SS, and ST3300555SS represent a range of high-performance hard drives designed for enterprise applications, particularly in server environments requiring reliability, speed, and high capacity.

The ST373355SS is a 73.5 GB SCSI hard drive operating at 15,000 RPM, which ensures rapid data access and superior performance, making it ideal for transactional applications and data-intensive tasks. With its 4 MB cache, the drive leverages fast read and write speeds, enhancing overall system responsiveness. The SCSI interface, operating at 80 MB/s, allows for high-speed data transfers, making it a suitable choice for demanding environments where quick access to information is critical. Its hot-swappable feature enables maintenance without shutting down the system, maximizing uptime and productivity.

The ST3146755SS, with a capacity of 146.8 GB, builds on the performance of its predecessor while introducing improvements in data handling and reliability. Operating at the same impressive 15,000 RPM, this model also features a 16 MB cache that greatly improves data throughput and access speed. The drive is designed to reduce latency, which is crucial for applications where timing is everything. It is equipped with advanced error recovery features and Seagate’s innovative PowerTrim technology, which improves power efficiency during read and write operations. The ST3146755SS also features a higher mean time between failures (MTBF), underscoring its reliability in high-demand environments.

Lastly, the ST3300555SS offers even greater capacity with 300 GB. This drive maintains the 15,000 RPM rotation speed and benefits from a 16 MB cache, providing a balance of speed and storage capacity. Its advanced SCSI interface supports not just speed but also data integrity, ensuring consistent performance during extensive data transfers. The drive is designed to handle workloads naturally associated with enterprise servers, data warehouses, and video editing applications. Its rugged build supports continuous operation and is tested for high-temperature environments to ensure durability.

In summary, the Seagate ST373355SS, ST3146755SS, and ST3300555SS hard drives are engineered for enterprise environments, combining impressive RPM speeds, significant storage capacities, and advanced technologies to deliver reliability, performance, and efficiency for critical applications. These hard drives represent Seagate's commitment to providing solutions that meet the rigorous demands of modern data environments.