Warranty Service, Authorized Service Centers | Seagate ST940110A

Warranty Service

Seagate offers worldwide customer support for Seagate drives. Seagate distributors, OEMs and other direct customers should contact their Seagate service center representative for warranty-related issues. Resellers or end users of drive products should contact their place of purchase or one of the Seagate warranty service cen- ters for assistance. Have your drive’s “ST” model number and serial number available.

Authorized Service Centers

In some locations outside the US, you can contact an Authorized Service Center for service.

26	Momentus 4200 N-Lite Product Manual, Rev. A

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Seagate ST940110A manual Warranty Service, Authorized Service Centers

Contents

Momentus 4200 N-Lite Page Momentus 4200 N-Lite Page Revision status summary sheet Rev. a 10/26/2004 AllRevision Date Sheets Affected Page Contents Momentus 4200 N-Lite Product Manual, Rev. a List of Figures Viii Momentus 4200 N-Lite Product Manual, Rev. a Introduction Momentus 4200 N-Lite disc drive Momentus 4200 N-Lite Product Manual, Rev. a Drive specifications Specification summarySpecifications Drive specification ST940110A Specifications Default logical geometry LBA modeFormatted capacity Physical organization Physical characteristics Technology SpecificationRecording and interface technology Seek time Power specifications Time to ready Typical current profile Conducted noiseVoltage tolerance Power-management modes Power management modesActive mode Idle mode Environmental specifications Shock Operating shockNonoperating shock Vibration Acoustics Electromagnetic immunityDrive level acoustics Electromagnetic immunity Safety certification Measurement type SpecificationReliability Agency certification Korean RRL Australian C-Tick N176FCC verification Configuring and mounting the drive Handling and static discharge precautionsJumper settings Master/slave configuration Drive mounting Cable-select option ATA interface signals and connector pins Connector signalsConnector Cable Signal Name Contact Conductor Cable Connector Conductor Contact Signal Name Supported ATA commands Supported commandsCommand name Command code in hex ATA-standard commands Command name Command code in hex ATA-standard power-management commandsATA-standard security commands Identify Device command Word Description Value Xx07H Description if bit is set to Bit Set Features command Features register values4 S.M.A.R.T. commands Supported S.M.A.R.T. commands Code in features register A.R.T. command Seagate Technology support services Internet MySeagate Reseller.seagate.comPresales Support Technical Support Warranty Service Authorized Service Centers Call Center Toll-free Direct dial Americas +1-405-324-47301 +1-405-324-4704Americas SEAGATE2 +1-405-324-47003 +1-405-324-4702 Call Center Toll-free Direct dial FAX / Internet FAX Services-All Europe toll call Call Center Presales and Technical Support Warranty ServiceToll-Free Support Numbers Asia/Pacific Support Services Momentus 4200 N-Lite Product Manual, Rev. a Index NumericsPage Page Momentus 4200 N-Lite Product Manual, Rev. a Page Seagate Technology LLC