Seagate ST973402SS USA/Canada/Latin America support services Seagate Service Centers, Call center

Data Recovery Services

Seagate offers data recovery services for all formats and all brands of storage media. Our Data Recovery Ser- vices labs are currently located in North America. To speak with a case management representative, call 1-800-475-0143. Additional information, including an online request form and data loss prevention resources, is available at www.datarecovery.seagate.com.

Authorized Service Centers

In some locations outside the US, you can contact an Authorized Service Center for service.

USA/Canada/Latin America support services

Seagate Service Centers

Presales Support

Call center	Toll-free	Direct dial	FAX
Americas	1-877-271-32851	+1-405-324-47301	+1-405-324-4704

Technical Support

Call center	Toll-free	Direct dial	FAX
Americas	1-800-SEAGATE2	+1-405-324-47002	+1-405-324-3339

Customer Service Operations

Warranty Service

Call center	Toll-free	Direct dial	FAX / E-mail
USA, Canada, Mexico and	1-800-468-34723	—	+1-956-664-4725
Latin America
Brazil
Jabil Industrial Do Brasil	—	+55-11-4191-4761	+55-11-4191-5084
LTDA4			SeagateRMA.br@jabil.com

Data Recovery Services

Call center	Toll-free	Direct dial	FAX
USA, Canada,	1-800-475-01435	+1-905-474-2162	1-800-475-0158
and Mexico			+1-905-474-2459

1Hours of operation are 8:00 A.M. to 7:00 P.M., Monday through Friday (Central time).

2Hours of operation are 8:00 A.M. to 8:00 P.M., Monday through Friday (Central time).

3Hours of operation are 8:00 A.M. to 5:00 P.M., Monday through Friday (Central time).

4Authorized Service Center

5Hours of operation are 8:00 A.M. to 8:00 P.M., Monday through Friday, and 9:00 A.M. to 5:00 P.M., Saturday (Eastern time).

European support services

For presales and technical support in Europe, dial the Seagate Service Center toll-free number for your spe- cific location. If your location is not listed here, dial our presales and technical support call center at +1-405- 324-4714 from 8:00 A.M. to 11:45 A.M. and 1:00 P.M. to 5:00 P.M. (Central Europe time) Monday through Friday. The presales and technical support call center is located in Oklahoma City, USA.

For European warranty service, dial the toll-free number for your specific location. If your location is not listed here, dial our European CSO warranty center at +31-20-316-7222 from 8:30 A.M. to 5:00 P.M. (Central Europe time) Monday through Friday. The CSO warranty center is located in Amsterdam, The Netherlands.

72 Savvio 10K.2 SAS Product Manual, Rev. B