Solving Problems

Common Problems and Solutions

 

 

I can’t access a shared folder.

Ensure that you have access to that shared folder.

Ensure that you are using a valid username and password. Remember that usernames and passwords are case-sensitive.

The volume that contains the shared folder may be degraded because of a disk drive error or failure. Check the status of the disk drives on the Seagate NAS; see the Seagate Business Storage NAS Administrator Guide for more information.

I can’t access a file on a shared folder.

Ensure that you are allowed access to that file.

The volume that contains the share may be degraded because of a disk drive error or failure. Check the status of the disk drives on the Seagate NAS; see the Seagate NAS Administrator Guide for more information.

I can’t store any more files on a shared folder because its volume is full.

If you are a user, see your Seagate NAS administrator.

If you are an administrator, consider removing some of the files currently stored on the Seagate NAS.

I can’t get streaming music from the Seagate NAS.

Ensure that you have iTunes or installed on your computer, or are using a DLNA-compliant device or software. Ensure that you are using a computer that’s connected to the local network. Ensure that you have access to the share where music files are stored, and that the administrator has enabled the Media Service for the Seagate NAS.

A volume is in degraded mode.

A disk drive may have failed. For further assistance, contact your Seagate NAS administrator.

Seagate Business Storage NAS User Guide

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Seagate STBM2000100 manual Can’t access a shared folder, Can’t access a file on a shared folder, Volume is in degraded mode

STBM3000100, STBP100, STBM2000100, STBM4000100 specifications

Seagate, a well-known name in the data storage industry, offers a range of external hard drives designed to cater to a variety of storage needs. Among them, the Seagate STBM2000100, STBM4000100, STBP100, and STBM3000100 stand out for their robust features, advanced technology, and reliable performance.

The Seagate STBM2000100 is a compact external hard drive that provides a generous storage capacity of 2TB. This model boasts USB 3.0 connectivity, which enables fast data transfer rates, making it ideal for users who require quick backup and retrieval of their files. Its lightweight design and durable casing ensure that it's portable and can withstand the rigors of travel.

Next in the lineup is the Seagate STBM4000100. This model amplifies the storage capacity further to 4TB, making it suitable for users with extensive data storage requirements, such as photographers and videographers. Like its counterpart, it features USB 3.0 technology, allowing for high-speed data access and transfer. Additionally, its plug-and-play functionality means that users can start using the drive almost immediately without the need for complex installation processes.

The Seagate STBP100, while slightly different, also deserves mention. This model is equipped with an advanced cloud backup option, allowing users to automatically back up their files to the cloud, providing an extra layer of data protection. It is optimized for seamless integration with various operating systems, making it an adaptable choice for diverse user needs.

Finally, the Seagate STBM3000100 blends features from both the other models, offering an impressive 3TB of storage space. Its sleek design and effective heat management system ensure that the drive operates smoothly without overheating during prolonged use. The STBM3000100 is especially designed for gamers and content creators who need ample space for large files and installations.

Overall, the Seagate STBM2000100, STBM4000100, STBP100, and STBM3000100 all exemplify the brand's commitment to providing reliable, high-capacity storage solutions. With their emphasis on speed, portability, and user-friendly features, these external hard drives continue to be excellent choices for anyone in need of efficient data storage and backup solutions. Whether for personal use or professional applications, Seagate's offerings are designed to accommodate a variety of storage needs with ease.