BEFORE YOU CALL
PROBLEM |
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| CORRECTION |
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SOUND AND NOISE (Cont.) |
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Popping or cracking sound | • | Metal parts undergo expansion | • This is normal. Sound will level off or disappear as | |
when compressor comes on. |
| and contraction, as in hot water |
| freezer continues to run. |
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| pipes. |
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Bubbling or gurgling sound, | • | Refrigerant (used to cool | • | This is normal. |
like water boiling. |
| freezer) is circulating |
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| throughout the system. |
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Vibrating or rattling noise. | • | Freezer is not level. It rocks on | • Level the unit. Refer to "Leveling" in the First Steps | |
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| the floor when it is moved |
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| slightly. |
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| • | Floor is uneven or weak. | • Ensure floor can adequately support freezer. Level the | |
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| Freezer rocks on floor when it |
| freezer by putting wood or metal shims under part of the |
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| is moved slightly. |
| freezer. |
| • | Freezer is touching the wall. | • Relevel the freezer or move freezer slightly. Refer to | |
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| "Leveling" in the First Steps Section. |
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WATER/MOISTURE/FROST INSIDE FREEZER |
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Moisture forms on inside | • | Weather is hot and humid, | • | This is normal. |
freezer walls. |
| which increases internal rate of |
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| frost |
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| • | Door may not be seating | • | See "DOOR PROBLEMS" Section. |
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| properly. |
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| • | Door is kept open too long, or | • | Open the door less often. |
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| is opened too frequently. |
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WATER/MOISTURE/FROST OUTSIDE FREEZER |
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Moisture forms on ouside of | • | Door may not be seating | • | See "DOOR PROBLEMS" Section. |
freezer. |
| properly, causing the cold air |
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| from inside the freezer to meet |
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| warm moist air from outside. |
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ODOR IN FREEZER |
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Odors in freezer | • | Interior needs to be cleaned. | • | Clean interior with sponge, warm water, and baking |
| • | Foods with strong odors are in |
| soda. |
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| the freezer. | • | Cover the food tightly. |
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DOOR PROBLEMS |
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Door will not close. | • | Freezer is not level. It rocks on | • | This condition can force the cabinet out of square and |
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| the floor when it is moved |
| misalign the door. Refer to "Leveling" in the First Steps |
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| slightly. |
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| • | Floor is uneven or weak. | • | Level the floor by using wood or metal shims under the |
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| Freezer rocks on floor when it |
| freezer or brace floor supporting the freezer. |
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| is moved slightly. |
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LIGHT BULB IS NOT ON |
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Light bulb is not on. | • | Light bulb is burned out. | • | Follow directions under "Interior Light" or "Mid Level |
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| Light" in the Freezer Features Section. |
| • | No electric current is reaching | • | See "FREEZER DOES NOT RUN" Section. |
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| the freezer. |
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AUTOMATIC ICE MAKER |
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Automatic ice maker not | • | Ice maker is not working | • Ensure the wire signal arm is not in the UP position. | |
working. (some models) |
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| • Water supply is turned off. | |
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| • Water pressure is too low. | |
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| • The freezer is not cold enough. | |
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