Sears Freezer Single-Door warranty Guide, Before YOU Call

BEFORE YOU CALL

TROUBLESHOOTING	Before calling for service, review this list. It may save you time and expense. This list
GUIDE	includes common occurences that are not the result of defective workmanship or
	materials in this appliance.
PROBLEM		CAUSE		CORRECTION
FREEZER DOES NOT RUN
Freezer does not run.	•	Freezer is plugged into a circuit	• Use another circuit. If you are unsure about the outlet,
		that has a ground fault interrupt.		have it checked by a certified technician.
	•	Temperature control is in the	•	See Setting the Temperature Control Section.
		OFF position.
	•	Freezer may not be plugged in,	• Ensure plug is tightly pushed into outlet.
		or plug may be loose.
	•	House fuse blown or tripped	•	Check/replace fuse with a 15 amp time-delay fuse. Reset
		circuit breaker.		circuit breaker.
	•	Power outage.	• Check house lights. Call local Electric Company.
Freezer runs too much or too	•	Room or outside weather is hot.	•	It's normal for the freezer to work harder under these
long.				conditions.
	•	Freezer has recently been	•	It takes 4 hours for the freezer to cool down completely.
		disconnected for a period of
		time.
	•	Large amounts of warm or hot	•	Warm food will cause freezer to run more until the
		food have been stored recently.		desired temperature is reached.
	•	Doors are opened too frequently	•	Warm air entering the freezer causes it to run more.
		or too long.		Open doors less often.
	•	Freezer door may be slightly	•	See "DOOR PROBLEMS" Section.
		open.
	•	Temperature Control is set too	• Turn control knob to a warmer setting. Allow several hours
		low.		for the temperature to stabilize.
	•	Freezer gasket is dirty, worn,	•	Clean or change gasket. Leaks in the door seal will cause
		cracked, or poorly fitted.		freezer to run longer in order to maintain desired
				temperature.
Interior Freezer temperature is	•	Temperature Control is set too	• Turn the control to a warmer setting. Allow several hours
too cold.		low.		for the temperature to stabilize.
Interior Freezer temperature is	•	Temperature Control is set too	• Turn control to a colder setting. Allow several hours for the
too warm.		warm.		temperature to stabilize.
	•	Door is kept open too long or is	•	Warm air enters the freezer every time the door is
		opened too frequently.		opened. Open the door less often.
	•	Door may not be seating	•	See "DOOR PROBLEMS" Section.
		properly.
	•	Large amounts of warm or hot	•	Wait until the freezer has had a chance to reach its
		food may have been stored		selected temperature.
		recently.
	•	Freezer has recently been	•	Freezer requires 4 hours to cool down completely.
		disconnected for a period of
		time.
Freezer external surface	•	The external freezer walls can	•	This is normal while the compressor works to transfer
temperature is warm.		be as much as 30°F warmer		heat from inside the freezer cabinet.
		than room temperature.
SOUND AND NOISE
Louder sound levels whenever	•	Modern freezers have increased	• This is normal. When the surrounding noise level is low,
freezer is on.		storage capacity and more		you might hear the compressor running while it cools the
		stable temperatures. They		interior.
		require a high efficiency
		compressor.
Longer sound levels when	•	Freezer operates at higher	• This is normal. Sound will level off or disappear as freezer
compressor comes on.		pressures during the start of the		continues to run.
		ON cycle.

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