TROUBLESHOOTING
Before requesting repair or exchange, please try the following:
PROBLEM | SOLUTION |
No picture on the TV or video monitor screen | Is the |
| Is the TV, video monitor or VCR turned on? |
| Is the TV, video monitor or VCR on the A/V |
| channel? |
| Do the batteries have enough power? |
| Are the batteries properly installed? |
TV or video monitor screen flickers or no color | Are the A/V plugs connected properly? |
| Are the A/V plugs connected in the right |
| location? |
| Have any of the cables become loose or |
| disconnected? |
| Is the TV or video monitor color control set |
| properly? |
| Is the TV or video monitor channel fine |
| adjustment set properly? |
No game sound | Are the A/V plugs connected properly? |
| Are the A/V plugs connected in the right |
| location? |
| Have any of the cables become loose or |
| disconnected? |
| Is the TV volume too low or muted? |
Picture on TV or video monitor is unsteady | Are the A/V plugs connected properly? |
| Are the A/V plugs connected in the right |
| location? |
| Have any of the cables become loose or |
| disconnected? |
| Is the TV or video monitor vertical or horizontal |
| hold control set properly? |
Fringes appear on TV or video monitor screen | Are the A/V plugs connected properly? |
during game play | Are the A/V plugs connected in the right |
| location? |
| Have any of the cables become loose or |
| disconnected? |
| Do the batteries have enough power? |
| Is the TV or video monitor channel fine |
| adjustment set properly? |
TV or video monitor picture is blinking or | Are the A/V plugs connected properly? |
distorted | Are the A/V plugs connected in the right |
| location? |
| Have any of the cables become loose or |
| disconnected? |
| Try pressing the reset button. |
| Try turning power off and on again (slowly). |
No power | Check the power switch. |
| Try replacing the batteries with new ones |
| (alkaline only). |
Display on handset LCD screen disappear | Is the cable connected properly? |
Unable to activate game | Is one handset plugged into #1 port console |
| properly? |